nokia
CONNECTING PEOPLE
PAGE 2 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA
DJk
Technical Services, Repair Concepts Confidential 22.08.2003
TABLE OF CONTENT
Page
1.
INTRODUCTION ...................................................................................................................................... 3
2. GENERAL REPAIR INFORMATION ................................................................................................... 4
3. PATHFINDER FOR WORKSHOP STAFF............................................................................................ 5
4. EXPLODED VIEW AND COMPONENT DISPOSAL.......................................................................... 6
5. SPARE PARTS LIST................................................................................................................................. 7
6. SERVICE TOOLS.................................................................................................................................... 10
7. SW-UPDATE ............................................................................................................................................ 12
8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT) ............ 13
9. LEGEND FOR QUICK TROUBLE SHOOTER .................................................................................. 15
10. QUICK TROUBLE SHOOTER ......................................................................................................... 16
11. QUICK TROUBLE SHOOTER PART 2 .......................................................................................... 17
12. QUICK TROUBLE SHOOTER PART 2 .......................................................................................... 18
13. GONOGO TEST (GSM ONLY) ......................................................................................................... 19
14. BATTERY TEST.................................................................................................................................. 19
15. SERVICE NOTES................................................................................................................................ 20
16. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS............................... 21
17. ESD PROTECTION REQUIREMENTS........................................................................................... 22
CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 01.07.2003 Initial draft
Approved 1.0 22.08.2003 approval
Service Manual 3100 Level 1&2 Copyright 2003 © Nokia Corporation