Nokia 3100 - Forwarding of Repairs to Service Level 3 or 4 Suppliers

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CONNECTING PEOPLE
PAGE 21 (22) Approved 1.0
Nokia Mobile Phones Customer Care EMEA
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Technical Services, Repair Concepts Confidential 22.08.2003
16. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS
We recommend using the offered swap phone cartons as described in Spare Parts SB004.
Always Protect the window with a protection film. Put the unit under the stretch film.
Add repair documentation e.g. filled-in service note
into the swap carton.
Fold the swap carton as shown in Spare Parts SB-004.
There two different sizes of swap cartons for common mobile phones.
Service Manual 3100 Level 1&2 Copyright 2003 © Nokia Corporation