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User Guide
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3TG-02290-AAAA-TCZZA-02
• enter PUK and PIN to unblock your SIM card
• reboot device: the device restarts and keeps existing configuration
• factory reset: the device restarts and erases existing configuration
• change password
Unlocking or unblocking your SIM card
A SIM PIN number is defined by default and provided in a SIM plastic envelope.
If your SIM card is locked, from the System General screen, click Enter PIN to unlock
your SIM card.
Figure 50 Unlock your SIM card
The Enter PIN to unlock SIM entry box will appear. Enter your PIN number.
Note: For a PIN-locked SIM card after reboot, or factory reset, a PIN number will be needed.
Also, if a second SIM card B is used with PIN enabled and inserted to the CPE and its PIN
is verified, the SIM card A PIN number will be needed when it is inserted.
For uSIM cards, when status shows 'Available' it means PIN number verification is needed.
When status shows 'Blocked ' it means the SIM PIN is blocked and you need to input a PUK
number and a new PIN number. When status shows 'Error' it means the SIM card is disabled
because of a PUK error, or a modem failure, or a broken SIM card, or a specific PIN lock
acceptance feature is not active but the SIM card PIN number is locked.
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