Nomadic NC-S1 - Warranty Policy

NC-S
1
Install & Operations Guide Ver. 240411 18 Nomadic Cooling Co
Nomadic Cooling is dedicated to delivering top-quality
products coupled with outstanding customer service. We
provide an industry-leading warranty for our products to
ensure your satisfaction and peace of mind. Technical
support is avaiable for the lifetime of any NC-S
1
AC unit.
Please review the following warranty policy.
1. Warranty Period
All NC-S
1
AC units are covered by a one year warranty
period which begins on date of purchase. An optional
one-year extended warranty is avaiable if purchased
prior to initial warranty period expiration.
2. Warranty Coverage
During the warranty period, the Nomadic Cooling War-
ranty covers all NC-S
1
units that experience defects
due to manufacturing or workmanship issues. The
customer shall be responsible for all shipping costs to
get the NC-S
1
AC unit to and from Nomadic Cooling
for inspection, repair, repacement or upgrade.
3. Optional Extended Warranty
You may purchase a one-year extended warranty for
any NC-S
1
AC unit which provides the same coverage
as described above (#2).
4. Optional Refundable Core Charge
If you wish to have a repacement NC-S
1
AC unit shipped
prior to Nomadic Cooling receiving the warrantied unit,
a core charge of up to 50% of the Manufacturer’s Sug-
gested Retail Price (MSRP) may apply. This core charge
is intended to ensure the return of the warrantied unit
to Nomadic Cooling. The core charge will be added to
the purchase price of the repacement unit and is re-
funded upon Nomadic Cooling’s receipt and evaluation
of the returned unit. If the warranty department deter-
mines that a defect was due to Nomadic Cooling’s fault,
the core charge will be refunded in full.
5. Exclusions and Limitations
The following are not covered by the warranty:
• Damage caused by misuse, negligence, accidents,
or unauthorized modifications.
• Damage resulting from improper instalation, main-
tenance, or storage.
• Damage caused by natural disasters, fire, water, or
any other external factors beyond our control.
• Normal wear and tear, cosmetic damages, or minor
imperfections that do not affect the functionality
of the product.
• Warranty, including an optional extended warranty,
is non-transferable.
6. Labor Exclusion
Nomadic Cooling’s warranty policy does not cover any
abor costs associated with the inspection, repair, or
repacement of an NC-S
1
AC unit. Any additional ex-
penses reated to abor, including but not limited to
instalation, removal, or troubleshooting, shall be the
sole responsibility of the customer.
7. Warranty Caims
To initiate a warranty caim, please e-mail or call us.
Our representatives will guide you through the neces-
sary steps and provide instructions on how to proceed
with the warranty caim.
Please note that this warranty policy is subject to the
terms and conditions stated herein and may be sub-
ject to change without prior notice. Nomadic Cooling
reserves the right to determine the validity of all war-
ranty caims and to make the final decision regarding
repairs, repacements, refunds or upgrades.
For warranty caims, additional information
or any questions, please contact us at:
Support@NomadicCooling.com
or call us at (480) 576-2489.
WARRANTY POLICY
For NC-S
1
DC-Powered Mini-Split System AC Units