Nortel 1987 - Help and Introduction to Voice Messaging; Accessing Context-Sensitive Help; Voice Messaging System Overview; Key Voice Messaging Features

You can get help at any time while using Voice Messaging. The help is
context-sensitive. This means that when you press the help key, you are
told which commands are available for that feature.
To get help while using Voice Messaging, press
General help
Message command help
Mailbox command help
8
7
4
How to use this guide
This guide explains how to use
Voice Messaging. Familiarize
yourself with the frequently used
procedures such as logging in,
playing your messages, and
recording your greetings. Then
explore the many convenient
features available with Voice
Messaging.
In this guide, each section contains
a brief explanation, followed by
numbered steps telling you what to
do. The results of steps you take are
shown on the right in italic text,
with system responses in quotation
marks.
Mailbox
Your electronic mailbox receives
your calls and stores your messages,
and also stores your password and
recorded greetings. When you log
in to Voice Messaging, you are
accessing your mailbox so that you
can use the features described in
this guide. Your system
administrator will assign you a
mailbox number.
Password
Your personally assigned password
provides security for your mailbox
and its contents. All your
interaction with Voice Messaging is
private and confidential; no one else
has access to your mailbox. When
you enter your password, the
numbers do not show on the
telephone display.
Prompts
Voice Messaging guides you with
audible prompts at each step. The
prompts tell you what to do next, or
what options are available, so that
you don’t have to remember every
step. You can interrupt a prompt by
pressing the key for the next step.
Access numbers
You activate a Voice Messaging
feature by dialing its access number.
These numbers are provided by
your system administrator and
should be posted near your phone.
Features
If you want to use a feature
described in this guide but you
cannot activate it, check with your
system administrator. Either
your organization did not acquire
that feature, or it may be available
but not activated at your mailbox.
Message waiting indication
Voice Messaging has message
waiting indication (MWI) that
notifies you when you receive a new
message. The message waiting
indicator on your phone lights up or
flashes, or you hear a special dial
tone when you pick up the handset.
Associated functions
Voice form and voice menu services
may be available. The capability to
back up and restore messages and
personal distribution lists may also
be available. Check with your
system administrator.
Introduction to Voice Messaging
5
Help
Keep a record of important Voice Messaging user numbers.
Do not show your password here.
Your Voice Messaging numbers
System access #.................................
Mailbox #..........................................
Express messaging #.........................
Name dialing #.................................
Name addressing prefix ...................
Open network prefix.........................
Nonuser prefix..................................
Prefixes for other network sites........
...........................................................
...........................................................
...........................................................
...........................................................
...........................................................
...........................................................