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Greeting Options
GREETING A = Company Introduction Greeting
Introduces your company; the first thing callers hear when business is set to open or closed
Example
: “ Thank you for calling ABC company”
GREETING B = Closed Greeting
Plays after A when business closed is set to ON.
Example
: Our office is now closed. Regular hours are 8-5 Mon-Fri.
GREETING C = Options Menu
Plays after A when business open is set to ON.
Example
: Press 1 for sales, press 2 for admin, press 3 for accounting etc.
GREETING D = All operators are Busy Greeting
Usually you can turn this greeting OFF
GREETING E = Further Options Menu
Plays after A & C when business OPEN is set to ON; also plays after A & B when
business CLOSED is set to ON
Example
: I f you know the extension of the person you are calling enter it now.
GREETING F = Hold the Line Greeting
Plays after A, C & E to take care of those callers who do not make any selection
Example: hold the line and your call will be answered as soon as possible.
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