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TROUBLESHOOTING GUIDE
The Bravo XL Pro is engineered with an automatic shut-off feature to prevent overheating
during use. If the Bravo XL Pro shuts off to cool itself down, an odor may be detected.
Unplug the Bravo XL Pro and wait for it to completely cool down. To prevent the Bravo XL
Pro from overheating, do not cook foods at higher temperatures or for longer times than
recommended.
The Bravo XL Pro Does Not Work
The Bravo XL Pro may not be plugged-in or turned on.
Insert the plug into an appropriate grounded power socket. Press Power. If the Bravo XL Pro is
still not working, contact Customer Service.
The Bravo XL Pro Door Will Not Close Completely
The food item you are trying to cook is too large, or the Oven Racks or accessories are not
properly set in place.
Decrease the size or amount of food being cooked. Make sure the Racks and Pans are properly
placed and pushed to the back of the Bravo XL Pro.
The Food is Fried Unevenly
The food you are cooking needs to be shaken or ipped halfway through the process.
Halfway through cooking, open the Oven and shake or ip your food.
The Crumb Tray Does Not Fit Properly in the Bravo XL Pro
The Crumb Tray may not be correctly placed into the slot, or something may be blocking it.
Remove the Crumb Tray and clean away any food items that may have accumulated in the back
of the Bravo XL Pro.
White Smoke is Coming Out of the Bravo XL Pro
You are cooking greasy foods, or the Cooking Rack and/or Chrome Mesh Rack may be carrying
greasy residue from previous uses.
Clean the Cooking Rack and Pan, Chrome Mesh Rack and Crumb Tray regularly between uses.
The LED Display is Blank
The Bravo XL Pro may have overheated and then shut down to cool off, or some required action
was not taken and the Oven shut down. Finally, the Control Panel itself may not be working
correctly.
Unplug the Bravo XL Pro and allow it to completely cool. Plug it in and see if it is working. If the
screen remains blank, contact Customer Service.
The Bravo XL Pro is Not Heating
The Bravo XL Pro may be unplugged. It may have also overheated or the heating elements may
not be working.
Make sure the Bravo XL Pro is plugged in and has completely cooled. Start a cooking cycle
and see if the unit comes up to the correct temperature. If the Bravo XL Pro still fails to heat up,
contact Customer Service.
For further assistance, please contact NuWave’s Customer Service Department
For Amazon Purchases: support@nuwavenow.com
For All Other Purchases: help@nuwavenow.com
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