DC Power Cord Troubleshooting Guide
• Reduce the device mode to the lowest setting on either
Pulse or Continuous mode and wait for charging icon to
appear.
• Slowly increase settings to determine if charging can
be achieved at prescribed setting. Each vehicle’s DC
power performance varies and may limit achieving
the desired flow rate.
• Refer to DC Power Cord pg. 31 for further details on
how charging occurs at different flow settings.
Depleted
Battery
Charging
• A fully depleted battery may not begin charging unless
the device is powered off. The lightning bolt may not
display initially in the battery icon until the battery has
charged to a minimum level.
Device Alerting
/ Beeping
Intermittently
• Occurs when the DC voltage supplied by the
vehicle drops in and out of the minimal DC input
threshold required for device use.
• Using a lower flow setting* may improve DC
outlet performance.
• To reduce potential device shut down on DC power,
eliminating other sources of power draw can improve
performance. Examples of electrical systems that draw
power away from the DC outlet include air conditioning.
• Using a lower flow setting* may improve DC outlet
performance.
• Check your vehicle’s user manual or consult an auto
technician to determine if your vehicle’s DC power
amperage and wattage are sufficient. The device
requires 12 volts (10 amps) to power reliably at all
settings.
* Consult your healthcare provider for advice on changing settings.
To Next Page
Loading...
Need help?
General
