Oasis RAPID PRO RP14 - Warranty Period; Warranty Coverage

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Warranty
Governing Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
This Warranty applies to domestic and commercial products purchased and installed
in Australia & New Zealand ONLY.
Warranty Period
Your Oasis Heat Pump warranty commences from the date of purchase for the sole benefit of the
original consumer and with respect to the original installation only (non-transferable under any
circumstance)
25 Years
Titanium heat exchanger against corrosion
Casing of heat exchanger is covered for 2 years
5 Years
Compressor
2 Years
Parts
2 Years
External Controllers and Boost Pumps, if applicable
refer separate product warranty document
1 Year
Installation & Labour completed by Oasis or Sunlover Heating
1 Year
Demonstration, refurbished, discontinued or otherwise previously unboxed unit/s
On Commercial Installations, such as but not exclusively health clubs, swim schools, motels / hotels
and hydrotherapy, parts and in field labour warranty, the warranty period is limited to twelve (12) months
only.
Warranty Coverage
During the Warranty Period, Sunlover warrants that the Product will be free from material defects in
materials and workmanship under normal use and maintenance.
This Warranty is subject to the terms and conditions set out hereunder.
• This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect,
accidental damage, improper voltage, vermin or insect infestation, incompetent installation, any
fault not attributable to faulty manufacture or parts, any modifications which affect the reliability
or performance of the unit.
• This Warranty does not cover any cost of labour after the initial period of 12 months from date
of installation. Any labour cost incurred in the execution of this Warranty after this period is the
sole responsibility of the Consumer.
• If a defect in materials or workmanship occurs within the warranty period Oasis will, at its
discretion repair or replace product or the defective part of the product free of charge or cause
the product or the defective part to be repaired or replaced by an Authorised Oasis Aquatics
Service Agent free of charge.