www.oes-scoreboards.com | 1.877.652.5833
4056 Blakie Rd., London ON Canada N6L 1P7
Issued: 2017-05-15
required on customs documentation when returning OES products. If
warranty is voided (OES Inc. to determine) repairs will be charged at
current OES rates. Warranty repairs will be shipped back ‘standard ground’
prepaid. Any shipping upgrades will be paid for by the customer.
Applicable taxes are extra. Duty and brokerage charges for repairs shipped
outside of Canada are extra.
Exception:
• OES will cover return shipment costs on parts less than 90 days from
order’s original shipment date.
On Site Service - call OES to request a Service Technician. Warranty covers
parts and labour, warranty status to be determined by Service Technician
on site. Mileage will be charged at current OES rate. Travel expenses and
applicable taxes are extra. OES does not cover the cost of equipment
rentals that may be required.
OES Inc. Service Procedure After Warranty Period
In House Repairs - call OES for Return Authorization Number, then send
product back prepaid. Goods returned from outside of Canada require
customs documentation. The notation “Canadian Goods Returned” is
required on customs documentation when returning OES products. Parts
and labour will be charged at current OES rates. Shipping and applicable
taxes are extra. Duty and brokerage charges for repairs shipped outside of
Canada are extra.
On Site Service - call OES to request a Service Technician. Parts, labour,
and mileage will be charged at current OES rates. Travel expenses and
applicable taxes are extra. OES does not cover the cost of equipment
rentals that may be required.
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