www.oes-scoreboards.com | 1.877.652.5833
4056 Blakie Rd., London ON Canada N6L 1P7
Issued: 2017-05-15
APPENDIX C: WARRANTY
OES Inc. Manufactured Equipment
OES Inc. warranty period is:
OES Manufactured Scoreboards – 5 years
OES ISC Controllers – 1 year
OES Retrofit/Digit Kit – 1 year
OES Video Products (Including Scoring Tables) – 2 years
OES Inc. warrants the product to be free from defects in materials and
workmanship under normal use and service.
OES obligations are limited to the repair of the parts shown to be defective
during the warranty period.
OES liability shall not exceed the contract price for the goods claimed to be
defective and OES shall not be liable for any special or consequential
damages.
OES products returned for repair that are damaged by misuse, abuse,
negligence, acts of God, or accident (all determined by OES) will have the
warranty voided and all repair charges will be paid by the customer.
Any warranty repair performed during the warranty period does not
extend the warranty period.
OES Warranty is not transferable.
Exceptions:
• OES warranty for batteries and chargers is 60 days.
• LEDs – OES’ warranty covers LEDs that do not emit light but does not
cover LED degradation.
• OES warranty does not provide the replacement or installation of
communication mediums of any type to replace site interference due
to local radio frequencies.
OES WILL ONLY HONOUR THE WARRANTY FOR ACCOUNTS IN GOOD
STANDING.
Non-OES Inc. Manufactured Equipment
Warranty is as stated by the manufacturer of the product. OES does not
extend the warranty of these items. Please contact your sales rep for
details on the warranty period of your Non-OES Inc. manufactured
product.
OES Inc. Service Procedure During Warranty Period
In House Repairs - call OES for Return Authorization Number, then send
product back prepaid. Warranty repairs will be performed at no charge
(parts and labour). Goods returned from outside of Canada require
customs documentation. The notation “Canadian Goods Returned” is