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9. Troubleshooting
File writing failed.
Files sent using Scan To shared folder could not be written. Check the access rights for the shared folder.
FTP destination Full.
Memory in the FTP server is low. Delete unnecessary files and ensure the free space.
Please change File Name.
The specified file name is not acceptable. Check the FTP server settings and change the file name.
Device communication protocol not supported.
The server does not support CIFS or FTP. Check the server settings.
Please check Network Share Name.
The name of the network shared folder is not correct. Check the folder name.
Please check data. Program Data Write Error
An error has occurred when program was being updated.
Please insert USB Memory.
Scan To USB Memory or print from USB Memory with USB Memory not inserted was attempted.
Insert USB Memory.
[TRAY] cassette missing.
The cassette in the indicated tray is pulled out.
Install the cassette.
Access Limitation Error Monochrome printing was performed due to the color printing
limitation.
A color print job was converted to a mono print job due to an unauthorized user. Contact your administrator for color
printing.
Access Limitation Error Data was deleted due to the color printing limitation.
A color print job was deleted due to an unauthorized user. Contact your administrator for color printing.
Restricted access error Data deleted due to printing restrictions.
A print job was deleted due to an unauthorized user. Contact your administrator for printing.
Incompatible USB device connected. Remove the connected USB device.
An unsupported USB device is connected. Remove the USB device.
Please remove the connected USB device. USB device has not been recognized.
The connected USB device was not recognized. Remove the USB device.
Please remove the USB Hub. USB Hub is connected.
A USB hub is connected. Remove the USB hub. This machine does not support USB hub.
Inspection is required. SIP Error
Turn the machine off, and then back on. If the same error occurs, contact your dealer.
Please call service. Scanner unit failed to detect printer unit.
Turn the machine off, and then back on. If the same error occurs, contact your dealer.
Job Log Database Error
A data base access error has occurred while writing or reading the job log. Turning the machine off and on may
resolve the problem.
To erase the message, press [Close].
Job Log Buffer Full(Delete old logs)
Old job logs were deleted, because job log buffer was full.
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