8-1
8 Troubleshooting
This chapter explains the following topics:
Regular Maintenance ......................................................................................................................................... 8-2
Cleaning ................................................................................................................................................... 8-2
Cleaning the inside of the Machine .......................................................................................................... 8-2
Toner Container Replacement ................................................................................................................. 8-6
Loading Paper ......................................................................................................................................... 8-9
Using the Maintenance Menu .......................................................................................................................... 8-10
Troubleshooting ................................................................................................................................................ 8-11
Solving Malfunctions ............................................................................................................................... 8-11
Machine Operation Trouble .................................................................................................................... 8-11
Printed Image Trouble ........................................................................................................................... 8-13
Responding to Messages ...................................................................................................................... 8-16
Clearing Paper Jams ....................................................................................................................................... 8-24
Jam Location Indicators ......................................................................................................................... 8-24
Remove any jammed paper in Cassette 1 ............................................................................................. 8-25
Remove any jammed paper in Cassette 2 ............................................................................................. 8-27
Remove any jammed paper in Cassette 3 ............................................................................................. 8-29
Remove any jammed paper in the Multipurpose Tray ........................................................................... 8-31
Remove any jammed paper in Front Cover ........................................................................................... 8-32
Remove any jammed paper in Rear Cover ............................................................................................ 8-37
Remove any jammed paper in Duplex Unit ........................................................................................... 8-40
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