31
DP22/DP27
If the phenomena are not improved even after you took the above remedial action, contact Olympus.
Please provide us the following information at that time. If this product is combined with PC, please provide us the PC
model name, OS, free space in HDD, memory, and CPU.
· Product name and abbreviated name (Example: Camera head of DP22)
· Product number
· Problem: If the error code (4-digit number) is displayed, please inform us as well.
The repair parts are kept for the period of five years after purchase.
Repair request
Problem Cause Remedy Page
The window of the DP2-
TWAIN, cellSens or
OLYMPUS Stream is not
displayed properly. Or
characters of in the menu
are not displayed properly.
The resolution of the display is not set
appropriately.
Set the resolution of the display
appropriately.
-
The large font is selected as the font size
of the display.
Select the small font as the font size
of the display.
-