7-3 Troubleshooting and Maintenance
Message Cause Possible countermeasure
ERROR No. 12: Installed
system program is not ap-
plicable for this hardware:
Please reinstall the system
program.
The installed system program
does not match the hardware.
is not restored after downloading,
insert the Memory Card contain-
ing the recovery system program
in BANK 1 in the PT. (Refer to 3-
6 Using Memory Cards in the
Setup Manual.) If the same prob-
lem occurs after reinstalling the
system program, contact your
nearest OMRON representative.
WARNING No. 20: Date and
Time are not set: Touch the
screen to continue.
Date set outside the PT’s allow-
able range of 2000 to 2049.
Touch the touch panel to con-
tinue booting. Then set the cor-
rect date in the System Menu.
WARNING No. 21: SRAM
previously broken…
Initialization Complete:
Touch the screen to con-
tinue.
SRAM contents could not be
held because the battery was
not connected or there was in-
sufficient capacity. For this rea-
son, SRAM was initialized.
Touch the touch panel to con-
tinue booting. Replace the bat-
tery the next time power is turned
OFF.
WARNING No. 22: Memory
Card Error: Some files in a
memory card may be cor-
rupted. Safely remove the
memory card, and check
whether files are not cor-
rupted on a computer.
You can continue to startup
the PT by touching on the
screen, however, it may
NOT operate correctly when
accessing to the memory
card. (The same message
will also be displayed in
Japanese. This is not a
fault.)
The two following causes are
possible:
The previous time the PT was
used, power was turned OFF
while accessing the Memory
Card.
Memory Card access safety
information could not be held
because the battery was con-
nected or there was insufficient
capacity.
Touch the touch panel to con-
tinue booting. When the Memory
Card is accessed, however, the
PT may not operate normally.
WARNING No. 23: Screen
data file(s) is not correct:
Touch the screen to con-
tinue and transfer screen
data again.
The PT screen data is cor-
rupted. (The cable was discon-
nected or the power was turned
OFF during screen data trans-
fer).
Touch the PT’s touch panel, and
after connecting is displayed at
the bottom right of the screen, or
after the message "No project
data is registered. Press OK but-
ton and download project data."
is displayed, reattempt screen
transfer.
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