11-19
11-4 Troubleshooting
OMNUC G5-SERIES AC SERVOMOTOR AND SERVO DRIVE USER'S MANUAL
  11
Troubleshooting and Maintenance
36
0
Parameter error
Data in the Parameter Save area was 
corrupted when the power supply was 
turned ON and data was read from 
the EEPROM.
· Reset all parameters.
· If this error occurs repeatedly, the 
Servo Drive may be faulty. In this 
case, replace the Servo Drive. 
Return the Servo Drive to the 
dealer that it was purchased from.
1
2
37
0
Parameters 
destruction
EEPROM write verification data was 
corrupted when the power supply was 
turned ON and data was read from 
the EEPROM.
The Servo Drive is faulty. Replace the 
Servo Drive. Return the Servo Drive 
to the dealer that it was purchased 
from.
1
2
38 0
Drive prohibition input 
error
When the Drive Prohibition Input 
Selection (Pn504) was set to 0, both 
the Forward Drive Prohibition Input 
(POT) and the Reverse Drive 
Prohibition Input (NOT) turned ON. 
When Pn504 was set to 2, either the 
Forward Drive Prohibition input or the 
Reverse Drive Prohibition input 
turned ON.
Check for any problems with the 
switches, wires, and power supplies 
that are connected to the forward 
drive prohibition input or the reverse 
drive prohibition input. In particular, 
check to see if the external DC power 
supply (12 to 24 VDC) for sequence 
inputs turned ON too slowly.
39
0
Excessive analog input 
1
A voltage that exceeded the value set 
for the Excessive Analog Input 1 
(Pn424) was applied to analog input 
1.
· Set the Pn424 correctly. Check 
the connections to CN1.
· Set Pn424 to 0 to disable alarm 
detection.
1
Excessive analog input 
2
A voltage that exceeded the value set 
for the Excessive Analog Input 2 
(Pn427) was applied to analog input 
2.
· Set the Pn427 correctly. Check 
the connections to CN1.
· Set Pn427 to 0 to disable alarm 
detection.
2
Excessive analog input 
3
A voltage that exceeded the value set 
for the Excessive Analog Input 3 
(Pn430) was applied to analog input 
3.
· Set the Pn430 correctly. Check 
the connections to CN1.
· Set Pn430 to 0 to disable alarm 
detection.
40 0
Absolute encoder 
system down error
The voltage of the built-in capacitor 
dropped below the specified value 
because the power supply to the 
encoder or the battery power supply 
was down.
Connect the battery power supply, 
and then clear the absolute encoder.
Unless the absolute encoder is 
cleared, the error cannot be reset.
41 0
Absolute encoder 
counter overflow error
The multi-rotation counter of the 
encoder exceeded the specified 
value.
· Set the Operation Switch when 
Using Absolute Encoder (Pn015) 
to an appropriate value.
· Make sure that the traveling 
distance from the origin of the 
machine is no more than 32,767 
revolutions.
42 0
Absolute encoder 
overspeed error
The Servomotor rotation speed 
exceeded the specified value when 
on
ly the b
attery power supply was 
used during a power interruption.
· Check the power supply voltage (5 
VDC ± 5%) at the encoder.
· Check the connections to 
connector CN2. Unless the 
absolute encoder is cleared, the 
error cannot be reset.
43 0
Encoder initialization 
error
An encoder initialization error was 
detected.
Replace the Servomotor.
Alarm 
number
Name Cause Measures
Main Sub