11-20
11-4 Troubleshooting
OMNUC G5-SERIES AC SERVOMOTOR AND SERVO DRIVE USER'S MANUAL
  11
Troubleshooting and Maintenance
44 0
Absolute encoder 1-
rotation counter error
The encoder detected a 1-rotation 
counter error.
Replace the Servomotor.
45 0
Absolute encoder 
multi-rotation counter 
error 
The encoder detected a multi-rotation 
counter error.
Replace the Servomotor.
47 0
Absolute encoder 
status error 
The rotation of the encoder was 
higher than the specified value when 
the power supply was turned ON.
Do not let the Servomotor move when 
the power supply is turned ON.
48 0 Encoder phase-Z error
A missing serial incremental encoder 
phase-Z pulse was detected. The 
encoder is faulty.
Replace the Servomotor.
49 0
Encoder CS signal 
error
A logic error was detected in the CS 
signal for serial incremental encoder. 
The encoder is faulty.
Replace the Servomotor.
50
0
External encoder 
connection error
A disconnection was detected 
because communications between 
the external encoder and the Servo 
Drive were interrupted more than the 
specified number of times.
Wire the external encoder correctly 
as shown in the connection diagram. 
Correct the connector pin 
connections.
1
External encoder 
communications data 
error
There was a communications error in 
data from external encoder. There 
was a data error mainly due to noise. 
The external encoder connection 
cable is connected, but a 
communications data error occurred.
· Provide the required external 
encoder power supply voltage or 5 
VDC ±5% (4.75 to 5.25 V). Be 
careful especially when the 
external encoder connection cable 
is long.
· If the Servomotor cable and the 
external encoder connection cable 
are bundled together, separate 
them.
· Wire the external encoder cable 
correctly. Refer to the external 
encoder connection diagram.
51
0
External encoder 
status error 0
Bit 0 of the external encoder error 
code (ALMC) was set to 1. Check the 
external encoder specifications.
Eliminate the cause of the error and 
then clear the external encoder error 
from the front panel. Then, cycle the 
control power supply.
1
External encoder 
status error 1
Bit 1 of the external encoder error 
code (ALMC) was set to 1. Check the 
external encoder specifications.
2
External encoder 
status error 2
Bit 2 of the external encoder error 
code (ALMC) was set to 1. Check the 
external encoder specifications.
3
External encoder 
status error 3
Bit 3 of the external encoder error 
code (ALMC) was set to 1. Check the 
external encoder specifications.
4
External encoder 
status error 4
Bit 4 of the external encoder error 
code (ALMC) was set to 1. Check the 
external encoder specifications.
5
Extern
al encoder 
status error 5
Bi
t 5 of the external encoder error 
code (ALMC) was set to 1. Check the 
external encoder specifications.
Alarm 
number
Name Cause Measures
Main Sub
ABS