7
En
■ Troubleshooting
Case1:
If “No Update” is displayed on the front display of
the AV receiver/controller, the firmware has already
been updated. You do not need to do anything fur-
ther.
Case2:
If an error occurs, “Error!! *-** No media” is dis-
played on the front display of the AV receiver/con-
troller. (Alpha-numeric characters on the front
display are denoted by asterisks.) See the following
table and take appropriate action.
Errors during update via USB
Case3:
If an error occurs during updating process, discon-
nect then reconnect the AC power cord and try
again.
Error Code Description
*
-10,
*
-20
USB storage device is not detected.
Make sure the USB flash memory or
USB cable is properly connected to
the USB port. If the USB storage
device has its own power supply, use it
to power the USB storage device.
*
-14
The firmware file is not found in the
root folder of the USB storage device,
or the firmware file is for other model.
Retry download. If the error persists,
please contact Onkyo Support (indi-
cated in the last page) and provide the
error code.
Others Retry the update procedure from the
beginning. If the error persists, please
contact Onkyo Support (indicated in
the last page) and provide the error
code.