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12.10.12 Issue 1
About this manual
This manual covers CE Conformity, warranty, maintenance and troubleshooting of the
Thermocode iQ printer.
There are two further manuals covering the iQ printer system:
The iQ Software Manual covers the operation of the printer software and functions of the
Touch Screen Display.
The iQ Power Supply Manual covers Safety, an overview of the Components and Connections
and the Power Supply (PSU).
Contents
Page
Contents 2
General Information 3
CE Conformity 4
Standard Warranty Terms and Conditions 5
1.0 IMPORTANT SAFETY INFORMATION 6
2.0 Thermocode iQ Printer System 7
3.0 System Diagram 7
4.0 System Connection 7
5.0 Power Up Sequence 8
5.1 Test Printing 9
6.0 Thermal Ribbon Specifications 10
7.0 Fitting a New Roll of Ribbon 11
8.0 Routine Maintenance 12
8.1 Cleaning the Printhead 13
8.2 Magazine Cleaning and Inspection 14
9.0 Printhead Levelling & Replacement 15
9.1 Printhead Levelling 15
9.2 Printhead Replacement & Angle Adjustment 15
10.0 Troubleshooting 16
10.1 Print Quality Problems 16
10.2 Ribbon Problems 17
10.3 Power Supply Related Faults 18
10.4 Stepper Motor Related Faults 18
10.5 Sensor Related Faults 18
11.0 iQ Printer Dimensions 19
12.0 iQ Touch Screen Display Dimensions 20
13.0 iQ Power Supply Dimensions 21
14.0 iQ Universal Frame Dimensions 22
15.0 Open Date Group Companies 23