7
2. General information
a) Service overview
Surf and Talk with livebox provides you the facility to make unlimited local,
national and international discounted calls from your home or office, in addition to
high speed ADSL with wireless internet.
i. Offers
With WiFi livebox you can enjoy:
1. Wired internet (up to three computers) and wireless internet via WiFi technology.
2. Surf and Talk with livebox bundles are available for ADSL at 1M and above.
With VoIP (08777) number you can enjoy:
1. Unlimited local and national calls.
2. Up to 80% discount and per second billing for international calls.
3. 20% discount on calls to mobiles.
4. Free services: call forwarding, voicemail and calling line identification
presentation service (CLIP).
ii. Voice over IP service (VoIP)
1. A dedicated phone set is necessary for use of the VoIP feature.
2. A pre-requisite for using VoIP is to have an Orange fixed line.
3. You need to dial area codes when making calls through VoIP as it is a non-
geographical number. For example: to call Salt dial 0535XXXXX
4. If there is a fault with the VoIP service and it is down, you can make local and
national calls through your fixed line free of charge as a courtesy service.
b) Supplementary services
feature activation method guidance
call forwarding *21*number
activates forwarding to the given
number
call forward on busy *67*number
activates forwarding to the given
number when your number is busy
call forward on no
answer
*61*number
activates forwarding to the given
number when you don’t answer
permanent CLIR
call 06 460 8888 or
visit the sales center
charged at JD1 per month
Voice Portal Service 1288
dial 1288 followed by your number
and password
Voicemail Service 1244
dial 1244 followed by your number
and password
To Next Page
Loading...
Need help?
General
