15
Customer Support and Express Warranty (Australia)
Customer Support
If you have any problems setting up or using this product you will nd useful
tips and information in the Troubleshooting section of this user guide as well
as “Frequently Asked Questions” on our website www.oricom.com.au.
If you have further questions about using the product after reviewing the
resources above or would like to purchase replacement parts or accessories
please call our Customer Support Team. Our dedicated local support team
are more likely to be able to help you than the retailer where you made your
purchase.
Important
Please retain your purchase receipt and attach to the back page of this user
guide as you will need to produce this if warranty service is required.
Express Warranty (Australia)
Oricom International Pty Ltd is the distributor of Babysense2 in Australia. This
Express Warranty is provided by Oricom International Pty Ltd ABN 46 086
116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein after
referred to as “Oricom”.
Oricom products come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure.
Oricom warrants that the product is free from defects in materials or
workmanship during the Express Warranty Period. This Express Warranty
does not extend to any product from which the serial number has been
removed or was purchased outside of Australia.
Nothing in this Express Warranty excludes, restricts or modifies any
condition, warranty, guarantee, implied term, right or remedy pursuant to the
Australian Consumer Law and which may not be so excluded, restricted or
modied. For such conditions, terms, guarantees and warranties that cannot
be excluded, restricted or modied, Oricom limits the remedies available to
extent permitted in the relevant legislation.