What to do if the power cord and plug of my OSIM Massager are abnormally hot?
If you notice that the power cord and plug of your OSIM Massager are abnormally hot, stop using it immediately and contact the OSIM Service Center for assistance.
Why does my OSIM OS-8212 Massager stop midway?
If your OSIM Massager stops midway, it might be because the Safety Stop button was accidentally pressed. To reset it, turn off the main switch located at the back of the chair, wait for 5 seconds, and then turn it on again. If the issue persists, turn off the main switch, disconnect the power plug, and contact the OSIM Service Center.
How to troubleshoot if my OSIM uDivine V2 Massager does not function?
If your OSIM uDivine V2 Massager is not functioning, ensure that the main switch and the switch on the electrical outlet are turned on. Also, make sure the power plug is firmly connected to the electrical outlet and that the voltage at the electrical outlet is adequate.
What to do if my OSIM OS-8212 controller does not function correctly?
If the controller of your OSIM Massager is not functioning correctly, check the power plug to ensure it is securely connected to the electrical outlet. Also, ensure that the main switch is turned ‘ON’.
Why did my OSIM OS-8212 stop and the rollers move to the default position?
Your OSIM uDivine V2 Massager may have stopped and the massage rollers moved to their default position because the auto timer for the massage duration has ended. Also, the uDivine V2 is equipped with a thermal resetting protection device. If overheating caused the stop, turn off the main switch for at least 30 minutes before restarting.
What to do if the footrest massage unit on my OSIM Massager is not working?
If the footrest massage unit of your OSIM Massager is not working, first, check that the footrest function is turned on. Next, check the power plug to ensure it is securely connected to the electrical outlet. If the problem continues, contact the OSIM Service Center.
How to fix unsuccessful Bluetooth pairing on my OSIM OS-8212?
If you are experiencing unsuccessful Bluetooth pairing with your OSIM Massager after several attempts, this could be due to signal interference. Turn off the main switch located at the back of the chair, turn it on again after 5 seconds, and reattempt pairing.
Why is my OSIM Massager controller beeping?
If you hear a beeping sound from the controller of your OSIM Massager, turn off the main switch located at the back of the chair and turn it on again after 5 seconds.
Why do the massage rollers stop during the session on my OSIM Massager?
If the massage rollers of your OSIM Massager stop during the massage session, it may be because the roller mechanism is strained due to excessive force when the massage speed is slow. Avoid applying excessive force on the rollers.
What to do if the backrest and footrest of my OSIM OS-8212 Massager won't recline or extend?
If the backrest and footrest of your OSIM Massager cannot be reclined, raised, retracted, or extended, ensure that there is no obstacle caught behind the backrest or under the footrest, as this activates the safety mechanism.
Instructions to reduce the risk of electric shock by unplugging the product immediately after use and before cleaning.
Precautions to reduce risks of burns, fire, electric shock, or injury during use, including proper handling and operation.
Identification and description of various parts of the massage chair, including seat, footrest, and arm units.
Overview of the massage chair controller, its buttons, LCD display, and their respective functions for operation.
Instructions for setting up the massage chair, including backrest position and headrest pad placement.
Guidance on chair positioning, power operations, and initial movement procedures.
Steps for adjusting arm units and operating the footrest/ottoman mechanism.
Instructions for streaming music from a smart device to the uDivine V2 via Bluetooth connection.
Information on app compatibility, downloading, and pairing the OSIM Well-Being App with the massage chair.
Guidelines for positioning the chair to avoid damage and recommendations for long-term storage.
Instructions for cleaning the upholstery using dry methods, avoiding wet elements and excessive rubbing.
Warnings against using cleaning agents and attempting self-repair; advises contacting service center.
Guidance on addressing common operational issues, with a warning against self-disassembly and repair.
Details on model name, number, voltage availability, and auto timer settings for the massage chair.
Specifications for chair dimensions in upright and reclined positions, and net/gross weight information.
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