What to do if the OSIM OS-8218 control panel does not function correctly?
First, check that the power plug is securely connected to the electrical outlet. Next, verify the power cord connection at the back of the massage chair. Also, make sure the main switch is turned ‘ON’. If the problem continues, turn off the main switch, disconnect the power plug, and contact the OSIM Service Center.
Why my OSIM uLove 3 Massager does not function?
First, ensure that the main switch is turned on. Second, ensure that the power plug is firmly connected to the electrical outlet. Finally, check that the voltage at the electrical outlet is adequate.
What to do if the power cord and plug of my OSIM Massager are abnormally hot?
Stop using the device immediately and contact the OSIM Service Center for assistance.
What to do if footrest massage unit of OSIM OS-8218 does not function?
First, check that the footrest function is turned on. Second, check the power plug and ensure it is securely connected to the electrical outlet. If the problem persists, contact the OSIM Service Center.
Why did my OSIM Massager stop and the massage rollers move to their default position?
This could be due to several reasons: the auto timer for the massage duration has lapsed; the uLove 3 is equipped with a thermal resetting protection device to prevent overheating; or the Power/Stop or Reset button was accidentally pressed. If the uLove 3 stops due to overheating and fails to restart, turn off the main switch for at least 30 minutes.
How to fix unsuccessful shoulders detection on OSIM Massager?
To resolve this, sit deeply in the chair, ensuring your lumbar/back and head are properly placed on the backrest during the shoulder detection process. Avoid moving during the process. If needed, readjust the shoulder position using the automatic or manual shoulder adjustment or the fine-tune control on the control panel.
Why do the massage rollers stop during the massage session of my OSIM Massager?
The roller mechanism may be strained if the massage speed is slow and excessive force is applied. Avoid applying excessive force on the rollers.
What to do if the backrest and footrest of my OSIM Massager cannot be reclined/raised or retracted/extended?
Ensure that there is no obstacle caught under the footrest, as this will activate the safety mechanism.
How to stop the beeping sound from the control panel of my OSIM OS-8218 Massager?
Turn off the main switch located at the back of the chair, and then turn it back on after 5 seconds.
What to do if unsuccessful Bluetooth pairing after several attempts with OSIM OS-8218?
This issue could be due to signal interference. Turn off the main switch located at the back of the chair, wait 5 seconds, and then turn it back on before reattempting the pairing process.
Identifies and describes the various parts and components of the massage chair.
Details the functions and indicators of the left control panel, including Bluetooth status.
Details the functions and indicators of the right control panel, including program selection and emergency stop.
Explains how to select auto programs and adjust controls using the chair's control panels.
Guides on downloading, registering, and pairing the chair with the OSIM Well-Being App.
Details on how to clean the product using dry cloth, and warnings against using wet elements or cleaning agents.
Addresses common problems like roller sounds, operation stops, and control panel issues with solutions.
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