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* Please visit us at www.OSIM.com for information on the nearest service center.
Product warranty is valid only in the country of purchase.
• Ensure the [ ] LED indicator will emit a
blinking blue light during pairing process.
• This could be due to signal interference.
Power OFF the product. Power ON it again
after 5 seconds and reattempt pairing.
Problem Possible causes / actions
• Unsuccessful Bluetooth
pairing after several
attempts.
• USB cable are abnormally
hot.
• Stop use product immediately. The
overcurrent protection device may have
been activated. Turn OFF the product
and allow it to cool down for at least 30
minutes before touch it again.
• If the same problem persists, contact
OSIM Service Center immediately.
Troubleshooting