PTV 33/44/55/66 Owner’s Manual
Rev. 1.0 43
11 Warranty
PALFINGER Liftgates provides warranty as part of its conditions of delivery.
All part deliveries will initially be billed. PALFINGER Liftgates then issues credit for all or part of the invoiced
sum, when PALFINGER Liftgates has been able to determine that the warranty claim is justified as defined by
its warranty conditions. PALFINGER Liftgates does this by inspecting the defective parts, which are sent back
to PALFINGER Liftgates freight prepaid as well as the written description of the problem which must be filled
out in full.
The parts that are sent back to PALFINGER Liftgates, marked with serial number and address, become
PALFINGER Liftgates’ property if the warranty claim is accepted.
All warranty claims must be received within 30 days of repair or replacement. Including the following infor-
mation:
1. Liftgate model.
2. Liftgate serial number.
3. Description of problem.
4. Itemized bill of repair with breakdown of number of hours to perform warranty work and
labor changes per repair.
5. Parts used for repair with PALFINGER Liftgates part number.
6. RMA#.
7. Contact at PALFINGER Liftgates, if applicable.
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