S-DBS Programming Instructions
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Section 400
Issue 1 July 1990
Incidence of Harm to the Telephone Lines
Should terminal equipment cause harm to the telephone network, the telephone company shall, where
practical. notify the customer that temporary discontinuance of service may be required. However,
where prior notice fs not practical. the telephone company may temporarily discontinue service
forthwith. if such action is reasonable in the circumstances.
In case of un-notified temporary
discontinuance of setice. the telephone company shall:
(A) Promptly notify the customer of such temporary discontinuance of service.
(B) Afford the customer the opportunity to correct the situation which gave rfse to the temporary
discontinuance.
(C) Inform the customer of the right to bring a complaint to the Commission pursuant to the
procedures set out in Part 68 of the FCC Rules and Regulations.
Compatibility of the Telephone Network and Terminal Equipment
(Al Availability of telephone information
Technical information on interface parameters and specffkations not set by FCC Rules. including
the number of ringers which may be connected to a particular telephone line to permit terminal
equipment to operate in a manner compatible with telephone company communications
facilities. shall be provided by the telephone company upon customer’s request.
(B) Changes in telephone company communications facfities. equipment. operations and
procedures.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures, where such action is reasonably required in the operation of its
business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes
can be reasonably expected to render any customer’s terminal equipment Incompatible with
telephone company communications facilities or require modification or alteration of such
terminal equipment or otherwise materially affect its use or performance. the customer shall be
given adequate notice in writing to allow the customer an opportunity to maintain un-interrupted
sexvice.
Hearing Aid Compatibility
- Thi3 sjstem’is hearing-aid compatible.
Automatic Dialers
when Prog
rsmming Emergency
Numbers
or hMcing Test Calls to Emergency
Numbqs:
(A) Remaln on the line and briefly explain to the dispatcher the reason for the call.
(B) Perform such activities in the off-peak hours. such as early morning
or
late evening.
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