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Panasonic BL-C20 Troubleshooting

Panasonic BL-C20
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Troubleshooting
15
Operation Bar Troubleshooting
Image Buffer/Transfer Troubleshooting
Problem Cause and Remedy
Some buttons
on the operation
bar are not
displayed.
The access level is set to level 1 on the General User page.
Set the access level to level 2 (see page 71 of the Operating
Instructions on the CD-ROM), or log in to the camera as an
administrator.
Problem Cause and Remedy
The camera
does not
transfer an
image by E-mail
or FTP.
An error occurred during transmission to the E-mail or FTP
server.
See the Protocol column on the Status page (see page 112
of the Operating Instructions on the CD-ROM), and check if
the error is displayed.
The default gateway and DNS server addresses are not
assigned correctly.
Assign them correctly (see page 45 of the Operating
Instructions on the CD-ROM).
Your login ID and password for the E-mail or FTP are invalid.
Make sure that you enter your correct login ID and password.
The camera cannot transfer the image since [No authentication]
is set on the Trigger page.
Change the authentication method to [POP before SMTP
authentication] or [SMTP authentication], and set the Login
ID and Password (if you select [POP before SMTP
authentication], set the POP3 Server IP Address), then try
transferring by E-mail again (see page 74 and page 84 of the
Operating Instructions on the CD-ROM).
For E-mail transfer, the SMTP server supports authentication
methods other than the PLAIN and LOGIN methods of SMTP
authentication. For example, CRAM-MD5.
For SMTP authentication of the camera, only the PLAIN and
LOGIN methods are supported. Confirm with your ISP.

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Panasonic BL-C20 Specifications

General IconGeneral
BrandPanasonic
ModelBL-C20
CategorySecurity Camera
LanguageEnglish

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