44 
14.3  Error Code Table 
Diagnosis 
display 
Abnormality / Protection control  Abnormality Judgment
Emergency 
Operation 
Primary location to verify 
H00  No abnormality detected  -  Normal operation   
H11  Indoor / Outdoor abnormal 
communication 
> 1 min after starting 
operation 
Indoor fan operation 
only 
•  Internal / external cable connection 
•  Indoor / outdoor PCB 
H12  Connection capability rank abnormality  Continuously for 90 sec 
after power supplied 
- - 
H14  Indoor intake air temperature sensor 
abnormality 
Continue for 5 sec.  - 
•  Intake air temperature sensor 
(defective or disconnected) 
H15  Outdoor compressor temperature sensor 
abnormality 
Continue for 5 sec.  - 
•  Compressor temperature sensor 
(defective or disconnected) 
H16  Outdoor current transformer open circuit  -  - 
• Outdoor PCB 
•  IPM (Power transistor) module 
H19  Indoor fan motor mechanism locked  7 occurrences 
continuously 
- 
• Indoor PCB 
• Fan motor 
H23  Indoor heat exchanger temperature 
sensor abnormality 
Continue for 5 sec.  ○ 
 
•  Heat exchanger temperature sensor 
(defective or disconnected) 
H25 e-ion abnormality  -  ○ 
 
• Indoor PCB 
• e-ion PCB 
H27  Outdoor air temperature sensor 
abnormality 
Continue for 5 sec.  ○ 
 
•  Outdoor temperature sensor 
(defective or disconnected) 
H28  Outdoor heat exchanger temperature 
sensor abnormality 
Continue for 5 sec.  ○ 
 
•  Outdoor heat exchanger 
temperature sensor (defective or 
disconnected) 
H30  Discharge temperature sensor 
abnormality 
Continue for 5 sec.   
•  Outdoor discharge temperature 
sensor (defective or disconnected) 
H33  Indoor / outdoor wrong connection  -  - 
•  Indoor / outdoor supply voltage 
H38  Indoor / outdoor mismatch (brand code)  -  -  - 
H58  Gas sensor abnormality  Continue for 6 hours  ○ 
 
 Compressor 
Note: 
“○” – Frequency measured and fan speed fixed 
“ * ”– For cooling only model, it is the indication when indoor heat exchanger sensor or indoor air intake sensor has 
abnormality. 
 
The memory data of error code is erased when the power supply is cut off, or press the Auto Switch until “beep” 
sound heard following by pressing the CHECK button at remote control. 
Although operation forced to stop when abnormality detected, emergency operation is possible for certain errors 
(refer to Error Code Table) by using remote control or Auto OFF/ON button at indoor unit. However, the remote 
control signal receiving sound is changed from one “beep” to four “beep” sounds.