Troubleshooting
VQT4L31
90
Troubleshooting guide
You cannot play contents properly from DLNA
compatible equipment on the network.
• There may be some video that cannot be played
back on DLNA compatible equipment
depending on the equipment.
• Following titles cannot be played back:
- A title with access restriction
- A title with audio only format
- A title with incompatible format
• Playback via DLNA compatible equipment may
not be performed when this unit is in the
following conditions:
- While playing back a BD-Video
- While simultaneously copying and recording
- While displaying the Setup menu
- While executing functions using a network,
such as “VIERA Connect”
• You cannot play back simultaneously from two
or more items of DLNA compatible equipment.
When using Wireless LAN connection, video
from the DLNA Certified media server is not
played back or video frames are dropped
during playback.
• Use 802.11n (2.4 GHz) Wireless router.
Simultaneous use with a microwave, cordless
telephone etc. at 2.4 GHz may result in
connection interruptions or other problems.
• On the “Wireless Settings” screen (> 76), the
continuous lighting of at least four “Reception”
indicators is the target for a stable connection. If
three or fewer indicators are lit or the connection
is being interrupted, change the position or
angle of your Wireless router. If there is no
improvement, connect to a wired network and
perform the “Easy Network Setting” (> 20)
again.
To return all the settings to the factory preset
Perform “Shipping Condition” or “Default
Settings”. (> 67, 81)
The following messages or service numbers
appear on the unit’s display when something
unusual is detected.
The remote control and main unit are using
different codes. Change the code on the remote
control. (> 85)
TV Guide data is being downloaded.
If there is no change after switching the unit to
standby mode and turning it on, consult the
dealer.
• The disc is dirty. (> 10) The unit cannot play.
• The lens cleaner has finished cleaning.
Press [< OPEN/CLOSE] on the main unit to
eject the disc.
Reset
Messages on the unit’s display
SET
(“∑” stands for a number.)
GUIDE
HARD ERR
NoREAD
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