Panasonic KX-T0141 - Troubleshooting

9 Troubleshooting
PROBLEM PROBABLE CAUSE SOLUTION
• The
LED of the CS does not
change to Green ON.
• The optional service card is
not working.
• Install the card properly.
• CS is not connected
properly.
• Make sure that the cable is connected
properly with correct pin assignments.
Also,
make sure that the cable does not
make short circuits.
• CS is not set for normal
operation.
• Switch all DIP switches off.
• The status of the port that
the CS is connected to is
Out of Service.
• Change the port status from Out of
Service to In Service using the
Maintenance Console.
• The LED of the CS stays
Red ON during normal
operation.
• CS malfunction • Replace the CS.
• Cannot register the PS. • Wrong Personal
Identification
Number (PIN)
is registered to the PS.
• Enter the PIN set to the PBX into the
PS.
• PS becomes out of range.
• Cannot make calls using
the PS.
• Location
of CS is not good.
• Access system of the PS is
not properly set.
• Locate the CS properly (refer to "5 Site
Survey").
• Change the access system setting of
the PS to the appropriate system or
automatic.
• Noise is frequent while
using the PS.
• Conversations disconnect
while using the PS.
• "NO
SERVICE" is displayed
on the PS's screen.
• Call handover is not
working.
• PS is out of CS coverage
area.
• Locate the CS properly (refer to "5 Site
Survey").
• The
CS is not busy (i.e., the
status of the LED is not
Moderate Green Flashing),
but calls cannot be made or
received.
• There is noise during a
phone call.
• CSs are located too close
together in the same area.
• Reduce the number of CSs in the area,
or increase the distance between CSs
(refer to "5 Site Survey").
• PS stays out of service
when the CS status is
changed from Out of
Service to In Service.
• It may take about 20 s for
the CS to start up after the
status has been changed
to In Service.
• Wait until the CS starts up.
Document Version 2009-12 Quick Installation Guide 39
9 Troubleshooting