Why is my Panasonic KX-TG6512 Cordless Telephone base unit not ringing?
- RRachel AndersonSep 14, 2025
If the base unit of your Panasonic Cordless Telephone does not ring, check if the ringer volume is turned off and adjust it.

Why is my Panasonic KX-TG6512 Cordless Telephone base unit not ringing?
If the base unit of your Panasonic Cordless Telephone does not ring, check if the ringer volume is turned off and adjust it.
Why does the handset beep and/or flash on my Panasonic KX-TG6512 Cordless Telephone?
If the handset of your Panasonic Cordless Telephone beeps and/or flashes, fully charge the batteries.
Why does my Panasonic KX-TG6512 beep and flash?
If your Panasonic Cordless Telephone handset beeps and/or the phone icon flashes, it indicates that the battery charge is low. You should fully charge the batteries.
How to fix no dial tone on Panasonic KX-TG6512?
If you cannot hear a dial tone on your Panasonic Cordless Telephone, ensure the base unit’s AC adaptor or telephone line cord is properly connected. If the connections are correct, disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company.
Why can't I make long distance calls on my Panasonic KX-TG6512 Cordless Telephone?
If you cannot make long distance calls on your Panasonic Cordless Telephone, make sure that you have long distance service.
What to do if my Panasonic KX-TG6512 got wet?
If liquid or other moisture has entered your Panasonic Cordless Telephone handset/base unit, disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After drying, reconnect the AC adaptor and telephone line cord, insert the batteries, and charge fully before use. If it still doesn't work, contact an authorized service center.
What to do if my Panasonic KX-TG6512 displays only an underscore?
If your Panasonic Cordless Telephone displays only an underscore '_', it could mean the handset is too far from the base unit, so move closer. Another reason might be that the base unit's AC adaptor isn't properly connected; try reconnecting it. Also, ensure the handset is registered to the base unit.
Why is my Panasonic Cordless Telephone not recording messages?
If your Panasonic Cordless Telephone does not record new messages, first check if the answering system is turned off and turn it on. If the message memory is full, erase unnecessary messages. Also, verify that the recording time isn't set to “Greeting only”, and change the setting if it is. If you subscribe to a voice mail service, messages are recorded by your service provider, so you may need to adjust the number of rings or contact your service provider.
What to do if I cannot operate the answering system remotely on my Panasonic Cordless Telephone?
If you cannot operate the answering system remotely on your Panasonic Cordless Telephone, the remote access code may not be set, so set the remote access code. You might be entering the wrong remote access code; if you have forgotten it, enter the remote access code setting to check your current code. Ensure you press each key firmly. Also, the answering system may be turned off, so turn it on.
Why is caller information not displayed on my Panasonic KX-TG6512 Cordless Telephone?
Several factors can cause caller information not to be displayed. First, ensure you subscribe to Caller ID service. If your unit connects to additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. If you use a DSL/ADSL service, consider connecting a DSL/ADSL filter between the base unit and the telephone line jack. Also, the name display service may not be available in some areas, or other telephone equipment may be interfering with this unit, so disconnect the other equipment and try again.
| Brand | Panasonic |
|---|---|
| Model | KX-TG6512 |
| Type | Cordless Telephone |
| Frequency | 1.9 GHz |
| Number of Handsets | 2 |
| Answering System | Yes |
| Speakerphone | Yes |
| Caller ID | Yes |
| Phonebook Entries | 50 |
| Display Type | LCD |
| Talk Time | 12 hours |
| Range | Up to 1000 feet |
| Call Waiting | Yes |
| Intercom | Yes |
| Expandable | Yes |
| Headset Jack | Yes |
| Technology | DECT |
| Battery Type | Ni-MH |
| Standby Time | 5 days |
Provides critical warnings and precautions for safe product operation.
Outlines essential safety measures during product use and maintenance.
Details proper handling, care, and safety for rechargeable batteries.
Guides users through initial connections, battery installation, and charging.
Identifies and explains the functions of handset and base unit buttons.
Covers setting display language, voice guidance, dialing mode, and date/time.
Instructions for initiating calls using the handset or speakerphone.
Steps to receive incoming calls using the handset or base unit.
Step-by-step guide to entering names and numbers into the phonebook.
Overview of features configurable via display menus or direct commands.
Provides codes for directly accessing and programming various settings.
Turning the system on/off, setting greeting messages, and call screening.
Accessing recorded messages via the base unit or handset.
Lists common display messages and their causes/solutions.
Guidance for resolving common operational problems with the unit.
Quick troubleshooting steps and resources for product malfunction.












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