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KX-TVM200
Panasonic KX-TVM200 Installation Manual
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V
oice Processing System:
V
ersion 1.0
V
oice Pr
ocessing System
Model
KX-TVM50/KX-TVM200
A
CD Repor
t Server
Model
KX-NCV200
Installation Manual
2
Table of Contents
System Components
2
Important Safety Instructions
3
Other Information
6
Introduction
8
Precautions for Users in the United Kingdom
10
Table of Contents
12
1 Voice Processing System Overview 15
12
2 Installation 31
12
3 Installing KX-TVM/NCV Maintenance Console 83
12
4 APT/DPT Integration with a Panasonic KX-T Series PBX 91
13
5 Inband Integration with a Panasonic KX-T Series PBX (KX-TVM50 only) 153
14
6 Customising the System 191
14
7 System Maintenance and Troubleshooting 219
14
Glossary 233
14
Index 247
14
Voice Processing System Overview
15
1.1 Basic System Construction
16
1.1.1 Main Unit
16
1.1.2 System Connection Diagram
17
1.1.3 Options
18
1.1.4 Initial Configuration and Expansion Capabilities
18
1.1.5 Installer Equipment and Software Requirements
19
1.1.6 Recommendations for System Configuration
20
1.1.7 Compatible PBXs
22
1.2 Voice Mail Integration
23
1.2.1 Overview
23
1.2.2 Connection Examples-KX-TVM50
24
1.2.3 Connection Examples-KX-TVM200/KX-NCV200
27
1.3 Specifications
28
Installation
31
2.1 Before Installation
32
2.2 Unpacking
35
2.3 Names and Locations
36
2.4 Installation Overview
41
2.5 Opening/Closing the Covers
42
2.6 Removing the Dummy Cover Plates
46
2.7 Installing Optional Cards-KX-TVM50
47
2.7.1 2-Port Hybrid Expansion Card (KX-TVM502)
48
2.7.2 2-Port Digital Expansion Card (KX-TVM503)
50
2.7.3 Memory Expansion Card (KX-TVM524)
52
2.7.4 LAN Interface Card (KX-TVM594)
53
2.7.5 Modem Card (KX-TVM296)
55
2.8 Installing Optional Cards-KX-TVM200/KX- NCV200
57
2.8.1 4-Port Digital Expansion Card (KX-TVM204)
58
2.8.2 Modem Card (KX-TVM296)
61
2.9 PBX Connections
62
2.9.1 Connecting to the PBX
62
2.9.2 Modular Plug Connection
63
2.10 PC Connection
64
2.10.1 USB Connection
64
2.10.2 LAN Connection
65
2.10.3 Modem Connection
65
2.11 Frame Earth Connection
67
2.12 Connecting the AC Adaptor
68
2.13 Securing the Cables
70
2.14 Initialising the VPS During Installation
72
2.15 Wall Mounting
73
2.15.1 Wall Mounting the VPS
73
2.15.2 Wall Mounting the AC Adaptor
77
Installing KX-TVM/NCV Maintenance Console
83
3.1 Overview
84
3.2 KX-TVM/NCV Maintenance Console Installation
85
3.3 Starting KX-TVM/NCV Maintenance Console
88
APT/DPT Integration with a Panasonic KX-T Series PBX
91
4.1 Guidelines for APT/DPT Integration
92
4.1.1 What is APT/DPT Integration?
92
4.1.2 When to Use APT/DPT Integration
92
4.1.3 APT/DPT Integration Features
92
4.2 KX-TDA Series PBX Programming for DPT Integration
95
4.3 KX-TDA Series Feature Programming for DPT Integration
105
4.3.1 Live Call Screening (LCS) Programming
105
4.3.2 Live Call Screening Password Assignment
105
4.3.3 Live Call Screening Password Cancelling
106
4.3.4 Live Call Screening Recording Mode Assignment
106
4.3.5 Live Call Screening Private/Hands-Free Mode Assignment
107
4.3.6 Live Call Screening Assignment via PC Programming
108
4.3.7 Live Call Screening Button Assignment
109
4.3.8 Two-way Recording (TWR) Button Assignment
110
4.3.9 Two-way Transfer (TWT) Button Assignment
110
4.3.10 One-Touch Two-way Transfer (One-Touch TWT) Button Assignment
111
4.3.11 Voice Mail Transfer (VTR) Button Assignment
112
4.3.12 Button Assignment via PC Programming
112
4.3.13 Live Call Screening Activation
113
4.3.14 Two-way Recording (TWR) into Mailbox
114
4.3.15 Two-way Transfer (TWT) into Mailbox
114
4.3.16 One-Touch Two-way Transfer (One-Touch TWT) into Mailbox
114
4.3.17 Voice Mail Transfer (VTR) Programming
114
4.4 KX-TE Series PBX Programming for APT Integration
115
4.5 KX-TD Series PBX Programming for DPT Integration
120
4.5.1 KX-TD Series PBX Programming via the Manager's Extension
120
4.5.2 KX-TD1232 Series PBX Programming via the Operating and Maintenance Tool
123
4.6 KX-TD500 PBX Programming for DPT Integration
125
4.7 KX-TA Series PBX Programming for APT Integration
131
4.8 Completing the PBX-VPS Connection
134
4.9 KX-TA, KX-TD, and KX-TE Series PBX Feature Programming for APT/DPT Integration
137
4.9.1 Live Call Screening (LCS) Programming
137
4.9.2 Live Call Screening Password Assignment
137
4.9.3 Live Call Screening Password Cancelling
138
4.9.4 Live Call Screening Recording Mode Assignment
138
4.9.5 Live Call Screening Private/Hands-Free Mode Assignment
139
4.9.6 Live Call Screening Assignment via PC Programming
139
4.9.7 Live Call Screening Button Assignment
144
4.9.8 Live Call Screening Cancel Button Assignment
144
4.9.9 Two-way Recording Button Assignment
145
4.9.10 Two-way Transfer Button Assignment
146
4.9.11 Voice Mail Transfer Button Assignment
146
4.9.12 Button Assignment via PC Programming
147
4.9.13 Live Call Screening Activation
151
4.9.14 Live Call Screening Password Control
151
4.9.15 Two-way Recording into Mailbox
151
4.9.16 Two-way Transfer into Mailbox
151
4.9.17 A Restriction on TWR/TWT Activation (KX-TD500 Only)
152
Inband Integration with a Panasonic KX-T Series PBX (KX-TVM50 only)
153
5.1 Guidelines for Inband Integration
154
5.1.1 What is Inband Integration?
154
5.1.2 When to Use Inband Integration
154
5.1.3 PBX Requirements for Inband Integration
154
5.2 PBX Settings for Inband Integration
157
5.2.1 General Guidelines and Definitions
157
5.2.2 Global Parameters
157
5.2.3 PBX Interface Parameters
158
5.3 KX-TDA Series PBX Programming for Inband Integration
163
5.4 KX-TE Series PBX Programming for Inband Integration
172
5.5 KX-TD Series PBX Programming for Inband Integration
177
5.5.1 KX-TD Series PBX Programming via the Manager's Extension
177
5.5.2 KX-TD Series PBX Programming via the Operating and Maintenance Tool
177
5.6 KX-TD500 PBX Programming for Inband Integration
179
5.7 KX-TA Series PBX Programming for Inband Integration
189
Customising the System
191
6.1 Starting Up
192
6.1.1 Before Programming
192
6.1.2 Quick Setup
192
6.2 Port/Trunk Settings
206
6.2.1 Voice Mail Service
206
6.2.2 Automated Attendant Service
206
6.2.3 Interview Service
207
6.2.4 Custom Services
207
6.2.5 Operator Service
210
6.3 Setting Mailboxes and Groups
211
6.3.1 Creating the Default Mailbox Template
211
6.3.2 Editing a Mailbox
213
6.3.3 Deleting a Mailbox
214
6.3.4 Subscriber's Password Reset
214
6.3.5 Subscriber Tutorial
216
6.3.6 Mailbox Groups
216
6.3.7 Extension Groups
216
6.4 Recording Prompts
217
6.5 Training the Subscriber
218
System Maintenance and Troubleshooting
219
7.1 Initialising the VPS
220
7.2 Backing Up the System
223
7.3 Resetting the VPS
225
7.4 Utility
227
7.5 Reports
228
7.6 Troubleshooting
229
Glossary
233
Index
247
Numerics
248
A
248
B
248
C
248
D
248
E
248
F
248
G
248
H
248
I
248
K
248
L
248
M
249
N
249
O
249
P
249
Q
249
R
249
S
249
T
249
U
249
V
249
W
249
Other manuals for Panasonic KX-TVM200
Operating Instructions
88 pages
Programming Guide
200 pages
Feature Manual
120 pages
Programming Manual
188 pages
Getting Started
56 pages
Manual
72 pages
5
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Panasonic KX-TVM200 Specifications
General
Integrated voicemail
Yes
Number of extensions
5
Power consumption (typical)
25 W
Weight and Dimensions
Weight
4400 g
Dimensions (WxDxH)
275 x 376 x 117 mm
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