1.8 Utility
Programming Guide 25
1.8.3 Utility—System Prompts Customisation
The System Prompts Customisation screen is used to view, play, add,, edit, or delete system prompts.
The System Administrator can also check the prompt number and text for these prompts. The
following 6 categories of system prompts can be customised from the System Prompts Customisation
screen:
a) System Guidance Announcements
b) Custom Service Menus
c) Company Names
d) Company Greetings
e) Language Selection Menus
f) On Hold Announcement Menus
Follow the steps to customise System Prompts:
1. Click Utility in the menu bar.
2. Select System Prompts Customisation.
3. Select a tab in the System Prompts Customisation dialogue box.
[Addition]
1. Click Add….
2. Edit parameters in the System Prompt Recorder dialogue box.
3. Click OK.
[Deletion]
1. Select the desired prompt number.
2. Click Delete.
3. Click OK.
[Edit]
1. Click Edit….
2. Edit parameters in the System Prompt Recorder dialogue box.
3. Click OK.
[Record of System Prompt]
1. Select "Record from extension" or "Import from recorded file".
When "Record from extension" is selected
1. Specify the extension number of the telephone used for recording, then click Connect.
2. When the specified extension rings, go off-hook.
3. Click (record), (stop), or (play) to record or play a
system prompt.
4. Click Disconnect.
5. Click OK.
When "Import from recorded file" is selected
1. Click ….
The Open dialogue box appears.
2. Navigate to the folder containing the WAV files you wish to import. (WAV files must meet the
following specifications: IMA ADPCM codec, 8.000Khz, 4-bit, mono.)
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