34
requentlyAsked Questions(FAQ)
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the
suggested check• If this does not solve the problem, visit the Panasonic website for further assistance• (see cover)
/ How do I view the picture from devices _ f
/ ®' Press the INPUT button on the remote to select the correct l:
/ such as a: Cableleatellite box, game _ i input source. /:
console, Blu-ray or DVD player? i ®_Check that the device is turned on and functioning correctly. J
Why doesn't the picture look like
it is in High-Definition?
Why do black bars appear on the
top and bottom and/or sides of
the screen?
Why is the picture snowy when
ANTtCable Jn Js selected?
Why is the pictu re chaotic and/
or torn andlor with a buzz in the
speakers?
Why Js there a black box on the
screen?
Why Jsthe screen blank and the
power indicator blinking?
Why do some small spots on the
creen remain bright or dark?
Why Js the picture brightness
changing?
"_: Check if the power cord is plugged in and the TV is turned on
(front red LED light should be on, not blinking).
® Press the INPUT button on the remote to select the correct input source.
_1_ @ Ensure all connections are correct and secure.
Especially check for Component and VIDEO connection since
these terminals are shared.
® When using external video source, such as a Cable/Satellite box or
DVD player, check that the device is on and functioning correctly.
® Press MENU on the TV's remote control. If the menu is
displayed then the TV is working recheck above steps.
J'_:' Press the INFO button on the remote to confirm the type of signal /
being received (p. 14). HD signal should be 720p, I080i or 1080p• _
b ® Select a High-Definition channel from your HD source (Cable Satellite or /_
fiber optic service). HD channels sometimes broadcast non-HD content. /_
® Ensure that your HD source (HD box, Blu-ray player, etc.) is /_
connected to the TV with an HDMI or Component cable and /
• .
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® Change the format (aspect ratio) of the picture by pressing the
FORMAT button on the remote control. (p. 15) /
® Check the aspect settings on your external video source, such /
as Cable/Satellite box, DVD/Blu-ray Disc player, etc.
Note: Some content such as film-based movies are available in /i
extra-wide format. Top and bottom bars are unavoidable. /:
S_i_ When us ng a cab e serv ce (w thout a box) check that a
connections are secure.
_ When using a cable or satellite box, change the connection
(wiring) to Composite Component or HDMI. (p. 11) _:
® If you're using an antenna then check that connections are
secure. Change the position or direction of the antenna and
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S_ *_ . . . . '%
f _f_ Check If electrical products such as kitchen appliances, }
_I_ fluorescent lights or light dimmers are nearby. They may /!
interfere with the TV s picture.
@ Try viewing a picture from another device, such as a DVD player
or a game console to narrow down the source of the problem.
_ Change settings Caption (CO). (p. 14)
of Closed
f ......... • . •
® The TV has gone into shutdown mode to protect Itself. Try unplugging /_
it for a few minutes and connecting it again. If there was a temporary /_
power surge on the AC line, it may now be OK. If the blinking returns,
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f.
7 ® The Plasma panel is made up of a few million pixels and is produced
with advanced technology through an intricate process. Sometimes
a few pixels may be bright or dark. These pixels do not indicate a
defective panel and wilt have no impact on the performance of the TV.
® Turn the C.A.T.S. feature off.
Press MENU -> Picture > C.A.T.S.
Why is there no picture or just a
blue, black or snowy screen being
displayed?
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