Problem Cause & Solution Page
Images displayed on the
sub monitor distort or are
displayed
slowly. (It takes
5 seconds or more to be
displayed.)
R The top part of the sub monitor (where the antenna is located) is being
covered with your hand.
→ Do not cover it.
R The sub monitor is too far from the main monitor, or there is an object
such as a concrete wall obstructing the signal.
→ Move the sub monitor closer to the main monitor or to an area that
does not have any obstructions.
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8
*1 The wide/zoom setting is not available for the supplied doorphone (VL-V524).
Ringtone
Problem Cause & Solution Page
The ringtone for the
doorphone does not
sound.
R The ringtone volume is muted.
→
Activate the sound for the ringtone.
R The sub monitor's batteries are discharged.
→ Charge the batteries.
25
Calls
Problem Cause & Solution Page
Sound cuts in/out or
fades.
R The area surrounding the main monitor, extension monitor, sub
monitor,
or doorphone are noisy, causing the sound to cut out or fade.
→ Try using the "Press-to-talk" mode.
16
R When talking with the sub monitor:
The top part of the sub monitor
(where the antenna is located) on the
sub monitor is being covered with your hand.
→ Do not cover it.
11
R When talking with the sub monitor:
The
sub monitor is too far from the main monitor, or there is an object
such as a concrete wall obstructing the signal.
→ Move the sub monitor closer to the main monitor or to an area that
does not have any obstructions.
If the sub monitor cannot be moved to another area, installing a
repeater (additional accessory) may improve the signal.
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29
Calls cannot be heard
because of noise or
feedback.
R Noise
or feedback may occur when you are too close to the other party.
→ Move away from the other party.
-
Your voice cannot be
heard by the visitor but
the visitor’s voice can be
heard.
R You
are using the "Press-to-talk" mode. (
is displayed on the main
monitor/extension
monitor and
is displayed on the sub monitor.)
→ When using the "Press-to-talk" mode, the visitor can hear your
voice only while you are pressing M N.
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35
11. Troubleshooting
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