What to do if my Panasonic WV-SF138 Security Camera power is not turned on?
If the Panasonic Security Camera isn't powering on, verify the connection between the PoE device and the network connector on the camera's rear panel using a LAN cable to ensure it's properly established. Also, the power supply may stop if the demanded power exceeds its total power limit for all PoE ports, depending on the PoE device.
Why can't I access my Panasonic WV-SF138 Security Camera via the Internet?
To access your Panasonic Security Camera via the Internet, ensure the camera's network settings, including the default gateway and DNS server address, are correctly configured. If using DDNS, verify those settings as well. Also, check if port forwarding is properly set up on your router (if it doesn't support UPnP) and that the UPnP function of the router is enabled. Ensure that packet filtering isn't blocking internet access. Finally, use the global address (or DDNS URL) and the camera's port number, not the local address.
What to do if Panasonic WV-SF138 authentication window is displayed repeatedly?
If you are repeatedly seeing the authentication window when trying to access your Panasonic Security Camera, it might be because the username or password was changed while you were accessing the camera. Also, if you have changed the [Authentication] setting, close the web browser, and then access the camera again.
Why are the images from my Panasonic WV-SF138 displayed blurry?
If your Panasonic Security Camera images appear blurry, ensure that the focus is correctly adjusted.
Why no image is displayed from my Panasonic WV-SF138?
If no image is displayed from your Panasonic Security Camera, ensure that the viewer software is installed on your PC. Also, verify that your version of DirectX® is 9.0c or later. To check, select “Run...” from the start menu, enter “dxdiag”, and click [OK]. If the version is older, upgrade it.
What to do if I cannot obtain images on the SD memory card from Panasonic WV-SF138 Security Camera?
To obtain images from the SD memory card of your Panasonic Security Camera, first ensure that “Allow” is selected for “FTP access to camera” on the [Network] tab of the “Network” page. Also, verify that the entered password is correct by restarting the web browser and entering it again. If access fails, try restarting the web browser and retrying.
Why can't I access the Panasonic Security Camera via the URL of the “Viewnetcam.com” service?
To ensure your Panasonic Security Camera can be accessed via the URL of the “Viewnetcam.com” service, verify that the global address of the camera (or router) is registered with the service. Log into the “My Account” page of “Viewnetcam.com” website (http://www.viewnetcam.com/) to check the registered camera information. If the global address isn't displayed for the IP address, access the camera and register the user information for the service on the [DDNS] tab on the “Network” page of the setup menu. Also, check the “Status” of “Viewnetcam.com” (on the [Status] tab) and the system log (on the [System log] tab) of the “Maintenance” page of the setup menu.
How to fix Panasonic Security Camera when I cannot access it from the web browser?
If you cannot access your Panasonic Security Camera from a web browser, make sure the LAN cable is securely connected to the camera's network connector and that the link indicator is lit. Verify that the camera is powered on and that the set IP addresses are valid. If you're using the wrong IP address, use the Windows command prompt to ping the camera's IP address to test the connection. If there is no reply, use the Panasonic “IP Setting Software” to confirm the camera's IP address. If the network settings are incorrect, reboot the camera and change the network settings using the software within 20 minutes. In networks without a DHCP server, the camera's IP address will be configured to “192.168.0.10” after a reboot by holding the INITIAL SET button. After initialization, access the camer...
General| Lens | Fixed |
|---|---|
| Focal Length | 3.6 mm |
| Lens Mount | Fixed |
| Field of View Horizontal | 90° |
| Angle of View Horizontal | 90° |
| Day/Night Function | Yes |
| Wide Dynamic Range | Yes |
| Video Compression | H.264, JPEG |
| Frame Rate | 30 fps |
| Ethernet | 10BASE-T / 100BASE-TX |
| Power Source | PoE |
| Camera Type | Network Camera |
| Image Sensor | 1/3" MOS |
| Audio Compression | G.711 |
| Network Protocols | IPv4, IPv6, TCP/IP, HTTP, HTTPS, FTP, SMTP, DHCP, DNS, RTP, RTSP |
| Power Supply | PoE (IEEE 802.3af compliant) |
| Operating Temperature | -10°C to +50°C |
| Power Supply (Alternative) | 12 V DC |
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