Please cancel the current scan
job or wait for the completion of
other scan jobs.
Scanner internal failure.
Please contact Pantum
Customer Service.
If you have selected ADF as the scan source,
this message appears when you start a copy or
scan job without loading paper in the ADF.
Please correctly load the print
paper.
• If the problem remains, please contact Pantum Customer Service.
13.3. Common Troubleshooting
13.3.1. Common Trouble
See 13.3.2. Image Defects.
See 13.3.2. Image Defects.
Please contact Pantum
Customer Service.
• The scanner is dirty or defective.
• The laser toner cartridge is dirty
or damaged.
• Clean the scanner.
• Clean the laser toner
cartridge or replace it with a
new one.
The printer does
not work
• Power cord of the device is not
properly connected.
• Data cable of the device is not
properly connected.
• The print driver is installed
incorrectly.
• The printer selected is not proper
for printing.
• The LCD screen prompts error
messages.
• Ensure proper connection
of the power cord.
• Ensure proper connection
of the data cable.
• Properly install the printer
driver.
• Select the proper printer.
Online printing
does not work
• Data cable of the device is not
properly connected.
• The printer driver is installed
incorrectly.
• Printer internal failure.
• Ensure proper connection
of the data cable.
Reinstall the printer driver.
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