Terminal Power On/O
located • The terminal can be powered off by pressing the power-button
on the right side of the terminal for 2 seconds. The terminal will show the
option to restart or power off, select Power Off
• To Power on the device, press the power button on the right side of the
device for 2 seconds. The device will boot-up.
Passwords
Passwords can be added to refunds and settlements if required.
Note: If password on settlement has been enabled, the report function will
be moved to the Administrator Menu.
Terminal Rolls
To nd out information about terminal roll sizes and costs please visit
www.shop4rolls.ie/BOIPA
Chargebacks
Card transactions are sometimes disputed by the cardholder or the card issuing bank,
forexample goods not received, transaction not recognised or authorised. When this
happens we may contact you requesting further information.
If you are not able to supply the information requested by us or in the time scales we
specify then it is likely that this may turn into a chargeback which you may be held
liable for, even if you have proof that the transaction was genuine.
Where there is a valid chargeback we will write to you to let you know and BOIPA will
debit your nominated bank account with the value of the disputed transaction, quoting
the same
unique reference number as in the chargeback letter. Our Managing
Chargebacks Guide can be found in the Merchant Resources section of
our website.
For Restaurant and Hotel/Guesthouse functionality, please contact our
customer support team.
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