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SpO2 and restart it after ESU use has been discontinued.
3. The tongue is usually the best site for sensor placement. Make sure the tongue is moist, since a
dry tongue may not provide good readings.
4. Confirm that the rubber O2 sensor covers (if equipped) are securely in place. If they have
slipped, they can cover the sensing elements resulting in a failure of the sensor to function.
Some users remove the covers entirely to prevent any chance of the cover slipping and covering
the sensing elements.
WARRANTY/SERVICE
Warranty
Ramsey Medical, Inc. warrants that the petMAP+II device, when new, is covered by a one year warranty
against defects in materials and workmanship. All warranties begin at the date of original purchase
from CardioCommand, Inc. or its authorized distributors.
petMAP+II accessories, including blood pressure cuffs and SpO2 sensors are warranted to be free from
defects in materials and workmanship for 90 days.
Our obligation under this warranty is limited to repairing or, at our option, replacing defective parts or
entire units without charge, if such defects occur as a result of normal use with prompt notification.
Damage resulting from inappropriate use or physical abuse is not covered by the warranty.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE EXPRESSLY LISTED ABOVE. IN
ADDITION, THERE ARE NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
Customer Service & Repairs
All units returned for service and/or repairs (warranty and non-warranty) must have a RMA obtained by
calling Customer Service at CardioCommand, Inc. The RMA number obtained should be written on the
outside of the shipping container and the device should be sent to:
CardioCommand, Inc.
4920 W. Cypress St., Ste. 110
Tampa, FL 33607
Phone: 800-231-6370
813-289-5555
Fax: 813-289-5454
Please include a complete description of the difficulty with all units returned for service.
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