www.petsafe.net 7
Training Your Pet to Use the Electronic SmartDoor
™
To begin training your pet to use the Electronic SmartDoor, fi rst set the
Electronic SmartDoor to the Unlocked mode. Attach the SmartKey
™
to
your pet’s collar. Temporarily tape the fl ap up to the surface in which
your pet door is mounted to hold the fl ap open. Sometimes it helps for
you to be on one side of the door and your pet on the other. Use food or
treats to coax your pet through the open pet door. Let the pet become
familiar with passing through the pet door with the fl ap up.
In time, remove the tape and let the fl ap hang in the Unlocked mode.
Again coax your pet through the pet door with food or treats. After your
pet becomes accustomed to pushing through the fl ap, set the Collar ID
door to the Automatic mode. When the pet is near the Collar ID door
and the fl ap unlocks, again coax the pet through with food or treats.
Troubleshooting
Electronic SmartDoor will
not lock.
• Make sure the flap is in the center position and repeat the operating
cycle.
Electronic SmartDoor
does not respond to the
presence of the SmartKey
transmitter.
• Check that the Electronic SmartDoor is in Automatic mode.
• Check that the SmartKey has been “learned” by the Electronic
SmartDoor.
• Check that the Range Knob is fully clockwise.
• Check that the PetSafe
®
RFA-67 battery in the SmartKey is screwed
in tightly.
• Check that the batteries in the Electronic SmartDoor are fresh.
• If the condition persists, check that there are no radio-frequency
transmitting devices or electronic devices that radiate electrical energy,
which may interfere with the operation of the Electronic SmartDoor.
Electronic SmartDoor fl ap
becomes jammed on the
edge of the door frame.
• Use both hands to push the flap to the center. DO NOT PULL UP
ON THE FLAP. Press the “Mode/Reset” button and the flap should
move into the locked position.
• If you cannot move the flap to the center, force it completely outside of
the door frame opening. Note: push it in the direction that is easiest to clear
it from the center of the door.
• Reset to Locked mode and the flap will raise, then reset to Automatic
mode.
Please call Customer Care Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada) for further assistance.
Replacement Parts
To purchase replacement parts for your PetSafe Electronic SmartDoor, contact the Customer Care
Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada) or visit our website at www.petsafe.net to
locate a retailer near you.
Component Part Number
PetSafe
®
RFA-67 Battery RFA-67
Flap (Small) 615-049
Flap (Large) 615-064
Battery Cover Screws 202-231
Battery Cover 700-967
Range Adjustment Knob 700-1139
SmartKey
™
PAC11-11045
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