Petsafe SmartDoor User Manual (English)

Other manuals for Petsafe SmartDoor

Manual56 pages

Get Started24 pages

Quick Start Guide12 pages

Installation Guide12 pages

Questions and Answers:

C
Crystal PrestonAug 12, 2025
What to do if the yellow light is flashing on my Petsafe SmartDoor?
- J
  John CooperAug 13, 2025
  If the yellow light is flashing on your Petsafe Pet Care Product, it indicates an obstruction to the flap. Press the MODE-RESET button to make the Pet Door attempt to lock the flap. Clear any obstructions preventing the flap from locking. Normal operation will resume once the flap successfully locks. If the large SmartDoor does not close properly, you can purchase an additional magnet kit.
M
Michael FergusonAug 16, 2025
How to troubleshoot Petsafe SmartDoor Pet Care Product when it doesn't respond to the SmartKey?
- M
  mmendozaAug 16, 2025
  If the Pet Door does not respond to the SmartKey Electronic Key when your pet is directly in front of the Pet Door within three seconds, ensure the Pet Door is in AUTOMATIC Mode. Verify the SmartKey Electronic Key has been programmed to the Pet Door. Check the sensitivity level, ensure the RFA-67 battery in the SmartKey Electronic Key is tightly screwed in and that the batteries in the Pet Door are fresh. Also, check for any radio-frequency transmitting or electronic devices that might be interfering with the Pet Door's operation.
D
David HayesAug 20, 2025
Why is the red light flashing on my Petsafe SmartDoor?
- M
  Michael HamiltonAug 20, 2025
  If the red light is flashing on your Petsafe Pet Care Product, it indicates a low battery. Replace the batteries.
J
Joseph PadillaAug 23, 2025
What does it mean when red, green, and yellow lights are flashing on Petsafe SmartDoor?
- B
  brendarogersAug 25, 2025
  If the red, green, and yellow lights are flashing on your Petsafe Pet Care Product, the sensitivity set mode has been activated. This mode will automatically deactivate after thirty minutes, or you can immediately deactivate it by pressing the MODE-RESET button once.
M
Miss Susan Vargas MDAug 27, 2025
What to do if the Petsafe SmartDoor pet door doesn't respond to the SmartKey?
- S
  Samuel HuberAug 27, 2025
  If your PetSafe pet door isn't responding to the SmartKey, there are several things you can check: * Ensure the pet door is in AUTOMATIC mode. * Verify the SmartKey has been programmed to the pet door. * Make sure the sensitivity level is properly set. * Check that the RFA-67 battery in the SmartKey is tightly screwed in. * Confirm the batteries in the pet door are fresh. * Check for any nearby radio-frequency transmitting or electronic devices that might be interfering with the pet door's operation.
B
Brian DeanAug 31, 2025
Why is the yellow light flashing on my Petsafe SmartDoor Pet Care Product pet door?
- C
  Crystal KimAug 31, 2025
  A flashing yellow light on your PetSafe pet door indicates an obstruction to the flap has been detected. You can press the MODE-RESET button to make the pet door attempt to lock the flap. Also, clear any obstructions that are keeping the flap from locking. If you have a large SmartDoor™ Electronic Pet Door that doesn't close properly, you can purchase an additional magnet kit to help center the flap if there's constant wind or pressure differences.
R
Robert HarrisSep 4, 2025
What does it mean when red, green, and yellow lights are flashing on my Petsafe SmartDoor Pet Care Product?
- E
  Elizabeth BrownSep 4, 2025
  Flashing red, green, and yellow lights on your PetSafe product indicate that the sensitivity set mode has been activated. This mode will automatically deactivate after thirty minutes, or you can immediately deactivate it by pressing the MODE-RESET button once.
B
bmillerSep 7, 2025
What to do if the red light remains illuminated on my Petsafe SmartDoor?
- B
  brendaweeksSep 7, 2025
  If the red light remains illuminated on your PetSafe device, it indicates an internal failure. Try removing the batteries and replacing them with a fresh set.

Petsafe SmartDoor Specifications

General

Product Type	Automatic Pet Door
Material	Plastic
Weather Resistance	Yes
Color	White
Power Source	Battery
Connectivity	No
Door Type	Flap
Adjustable Collar Sensor Range	No