Philips AC3737/10 - Page 19

17EN
Problem Possible solution
The water tank leaks.
•
Make sure that the water do not exceed the maximum level. Install the
top cover of the humidication lter tightly when adding water.
•
Make sure that the water tank is well assembled/connected every time
after you clean it.
•
If the problem persists, contact the Consumer Care Center in your
country.
There are some white
deposits on the
humidication lter.
•
The white deposits are called scale and they consist of minerals from
the water. Scale on the humidication lter aects the humidifying
performance, however it does not harm your health. Please follow the
cleaning instructions in the user manual.
The lter becomes
yellowish after some
time.
•
The yellow deposit is a natural eect of the lter material, and it has no
impact on humidication performance. Clean the humidication lter
frequently to remove the scale, and replace the humidication lter every
6 months.
The appliance produces
a strange smell.
•
Make sure there is water in the water tank.
•
Clean the humidication lter (see the chapter “Cleaning and
maintenance”).
•
The rst few times you use the appliance, it may produce a plastic smell.
This is normal. However, if the appliance produces a burnt smell even
if removing lters, contact your Philips dealer or an authorized Philips
service center. The lter may produce smell after being used for a while
because of the absorption of indoor gases. It’s recommended that you
reactivate the lter by putting it in ventilation place for repeated use. If
odor still exists, replace the lter.
I do not see visible
mist coming out of
the humidier. Is it
working?
•
When mist is very ne, it is invisible. This humidier has a NanoCloud
humidication technology, which produces healthy humid air from the
outlet area without formation of water mist. Therefore, you cannot see
the mist.
The airow that comes
out of the air outlet is
signicantly weaker
than before.
•
The surface of the lter is dirty. Clean the surface of the lter (see the
chapter “Cleaning and maintenance”).
•
The target humidity is reached (see the chapter “Setting target
humidity”).
The air quality does not
improve, even though
the appliance has been
operating for a long
time.
•
Check if the packing material is removed from the lter.
•
The lter has not been placed in the appliance. Make sure that the lter
is properly installed.
•
Room size is large or the outdoor air quality is poor.
For optimum purication performance, please close the doors and
windows when operating the appliance.
•
There are indoor pollution resources. For instances, smoking, cooking,
incense, perfume or alcohol.
•
Filter reaches the end of life. Replace the lter with a new one.