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English
Problem Possible cause Solution
The Floor Type Recognition
is not reacting logically.
The brush is clogged with hair
or dirt.
Clean the brush with a pair of scissors or by
hand. See the instructions in the user
manual.
The appliance delivers static
shocks.
The appliance builds up static
electricity. The lower the air
humidity, the more state
electricity is build up.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the legs of
a table or chair, etc.). Or raise the air
humidity level in the room.
The dust and dirt that is
vacuumed up is static.
Empty the dust container and clean the
filter according to the instructions in the
user manual.
Wet cleaning
Problem Possible cause Solution
The water flow from the
water tank is reduced.
The wetting strip is blocked by
dirt.
Remove the wetting strip and clean it. Place
the clean wetting strip back.
The microfiber mopping pad is
not placed correctly and blocks
the wetting strip as a result.
Make sure that you place the mopping pad
correctly. Check the user manual for proper
placement.
The water tank is empty or
nearly empty.
Refill the water tank.
A microfiber mopping pad is
used that is not supplied by
Philips.
Only use an original Philips microfiber
mopping pad. The mopping pads can be
bought in the online Philips shop at
www.philips.com/support or at your
Philips dealer.
Lime scale has build up in the
wetting strip.
Buy a new wetting strip in the online Philips
shop at www.philips.com/support or at
your Philips dealer.
Too much water flows out of
the water tank at a too high
speed.
The water tank cap is not
attached properly.
Check the cap and make sure it is fully and
properly closed.
The strip is not placed properly
in the bottom of the water
tank.
Check the strip and make sure that it is
fitted properly in the bottom plate of the
water tank.
The floor dries with stripes. Too much liquid cleaner has
been added to the water.
Use only a few drops of liquid cleaner or
use a cleaner that foams less.
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