- English 29 -
Frequently asked questions
This chapter summarizes the most common problems you could
encounter with the appliance� If you are unable to solve the problem
www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Center in your
country�
HOW TO USE / CONNECTING THE UNITS
Question Answer
Why does the power-on
light of the baby unit not
go on when I switch on
the unit?
Perhaps the baby unit is not connected to the mains� Connect the baby
the ON position to establish connection with the parent unit�
Why doesn't the parent
unit charge when I plug
it in?
Perhaps the adapter is not plugged in properly� Make sure the adapter is
plugged into the wall socket properly�
The parent unit may already be fully charged� The battery status light will
be green when the battery is fully charged and the device is connected to
the mains power�
Why doesn’t the baby
unit charge when I plug
it in?
The baby unit does not have a charging function� The baby unit only
Why can’t I establish a
connection?
Why is the connection
lost every now and then?
Why are there sound
interruptions?
The baby unit and the parent unit are probably close to the outer limits
connection between the units is reestablished�
least 1�5 meters/ 5 feet away from each other to prevent interference�
What happens during a
power failure?
baby unit stops working because it has no rechargeable battery and only
works on a mains power� The parent unit will give a beeping sound to
indicate that the link with the baby unit is lost�
and the baby unit will automatically be established�
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