Philips BT110 - Troubleshooting Common Issues; General Troubleshooting Tips; Bluetooth Device Connection Problems

10
EN
7 Trouble-
shooting
Warning
• Never remove the casing of this device.
To keep the warranty valid, never try to
repair the system yourself.
If you encounter problems when using
this device, check the following points
before requesting service. If the problem
remains unsolved, go to the Philips Web
page (www.philips.com/support). When
you contact Philips, make sure that the
device is nearby and the model number
and serial number are available.
General
No power
• Recharge your speaker.
No sound
• Adjust volume on the connected
device.
• When you listen to audio through
Bluetooth, make sure that no audio
input cable is connected to the
AUDIO IN socket.
• Make sure that your Bluetooth
device is within the eective
operational range.
No response from the speaker
• Recharge the speaker.
About Bluetooth device
The audio quality is poor after
connection with a Bluetooth-enabled
device.
• The Bluetooth reception is poor.
Move the device closer to this
product or remove any obstacle
between them.
Fail to nd [Philips BT110] on your
device for pairing.
• Press and hold for two seconds
to enter pairing mode, and then try
again.
Cannot connect with the device.
• The Bluetooth function of the
device is not enabled. Refer to the
user manual of the device for how
to enable the function.
• This product is already connected
with another Bluetooth-enabled
device. Disconnect that device and
then try again.
The paired device connects and
disconnects constantly.
• The Bluetooth reception is poor.
Move the device closer to this
product or remove any obstacle
between them.
• For some devices, Bluetooth
connection may be deactivated
automatically as a power-saving
feature. This does not indicate any
malfunction of this product.