21EN
8 Troubleshooting
This chapter summarizes the most common problems you could encounter
with the dehumidier. If you are unable to solve the problem with the
information below, visit www.philips.com/support or contact the Consumer
Care Center in your country for assistance.
Problem Possible solution
The appliance
does not work
even though it is
plugged in to the
wall socket and
switched on.
• The timer is set to a specic time interval. Reset or
turn o the timer.
• Try a dierent electrical socket or check the wall
switch.
• Make sure that the water tank is empty and placed in
the dehumidier properly.
The water tank is
empty but the
indictor is still on.
• Remove the water tank from the dehumidier and
place it back to the dehumidier again.
There is no air
dehumidication
in the room or the
dehumidifying
eectiveness is
low.
• Make sure the air inlet and outlet are not blocked.
• The room humidity is below what the dehumidier is
set to. Select a lower humidity level.
• Make sure that no exterior doors or windows are
open.
• The current temperature is low in the room. Try again
until the temperature rises up.
Water leaks from
the dehumidier.
• Make sure that the dehumidier is in good condition
and the water tank is not cracked.
The dehumidier
does not collect
water.
• The humidity is low. The dehumidier automatically
resumes working when the humidity level is
increased.
• The temperature is low. Wait until the temperature
rises up.