Phonak Roger Select User Manual

43
10. Troubleshooting
Problem Causes Solutions
I cannot
switch my
Roger
microphone
on
The battery is empty Charge your Roger
microphone for at least two
hours
I cannot hear
from my
Roger
microphone
Your Roger
microphone is
muted (red LED)
Unmute your Roger
microphone by pressing the
center touch key
Wrong direction
is selected
Tap on the segment that is in
the direction of the talker
Your Roger
receivers are not
connected to your
Roger microphone
Hold your Roger microphone
close to each Roger receiver
or Roger compatible hearing
aid and press the Connect
button
Your Roger receiver
is not working
Make sure you have attached
the Roger receiver to your
hearing aid and that it is
powered on
Your hearing aids
are not set to the
correct program
Check that your hearing aids
are set to the correct
program (Roger/FM/DAI/EXT)

Phonak Roger Select Specifications

General

Battery Life	Up to 8 hours
Operating Range	Up to 20 meters
Compatibility	Roger receivers
Frequency Range	2.4 GHz
Water Resistance	IP54
Charging Time	3 hours