Pit Boss PLATINUM KC COMBO PB1285KC

Questions and Answers

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egrossAug 18, 2025
Why won't my Pit Boss Grill maintain a stable temperature?
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  Jeremy BrownAug 18, 2025
  If your grill isn't maintaining a stable temperature, several factors could be responsible. Start by checking the fire pot for ash build-up or obstructions and ensure the fan is working correctly with unobstructed air intake. Verify the auger motor is operational and the auger tube isn't blocked. Next, ensure that the fuel level is sufficient and that you are using good quality wood pellets without any obstructions in the feed system. Also check the temperature probe for dirt. After checking these, start the grill, set the temperature to SMOKE, and wait for 10 minutes to see if the flame is bright and vibrant.
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Dan TaylorAug 23, 2025
Why is my Pit Boss Grill producing excess or discolored smoke?
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  Charles BeardAug 23, 2025
  Excess or discolored smoke can result from grease build-up, poor wood pellet quality, a blocked fire pot, or insufficient air intake for the fan. To address this, follow the Care and Maintenance instructions to clean the grill. Remove any moist wood pellets from the hopper and replace them with dry ones. Clear the fire pot of any moist wood pellets, following the Hopper Priming Procedure if necessary. Finally, check the fan to ensure it's working correctly and that the air intake isn't blocked.
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thomas94Aug 26, 2025
What does Err error code with auger icon flashing mean on my Pit Boss grill?
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  Sandra DavisAug 26, 2025
  The Err error code with the auger icon flashing indicates that the auger isn't primed, or the auger motor is jammed. If the unit is used for the first time or the hopper was completely emptied, the auger must be primed. Follow the Hopper Priming Procedure. If the auger motor is jammed, remove cooking components, turn the Temperature Control Dial to SMOKE, and visually confirm that the auger is dropping pellets into the burn pot.
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Ian MannAug 28, 2025
What does Err error code with igniter icon flashing mean on my Pit Boss PLATINUM KC COMBO PB1285KC?
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  lkempAug 28, 2025
  The Err error code with the igniter icon flashing means the igniter isn't working properly or has failed. Remove cooking components, turn the unit on, and inspect the igniter. Visually confirm it's working by feeling for heat above the burn grate and that it's aligned with the hole in the burn grate. If it's not operating correctly, follow the Manual Start-up Procedure.
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Joe CurryAug 30, 2025
Why is there no power to my Pit Boss PLATINUM KC COMBO PB1285KC control board?
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  Katie GonzalesAug 30, 2025
  If there are no power lights on the control board, several factors could be the cause. First, ensure the Temperature Control Dial is not off; press the Power Button to confirm it glows blue and turn the Temperature Control Dial to a temperature setting. Check that the unit is properly plugged into a working power source and reset the breaker. Also, the GFCI should be a minimum 10 Amp service, and all wire connections must be firmly connected and dry. Another potential cause is a blown fuse on the control board, which would require a manual fuse replacement. If all else fails, the Control Board may be faulty and require replacement.
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Thomas MarshallSep 1, 2025
What does the "No Pellets" error mean on my Pit Boss PLATINUM KC COMBO PB1285KC Grill?
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  Brittney Armstrong MDSep 1, 2025
  If you're seeing the "No Pellets" error code, it indicates a lack of fuel, poor fuel quality, an obstruction in the feed system, or a jammed auger. To resolve this, press and hold the Power button for 2 seconds to shut down and then reconnect. Check the hopper to ensure the fuel level is sufficient and replenish if low. If the wood pellets are of poor quality or too long, they may cause an obstruction in the feed system. Remove the pellets and follow the Care and Maintenance instructions.
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George WigginsSep 3, 2025
How to prevent frequent flare-ups in my Pit Boss PLATINUM KC COMBO PB1285KC Grill?
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  Kelly PatrickSep 4, 2025
  Frequent flare-ups can be caused by high cooking temperatures or grease build-up on cooking components. Try cooking at a lower temperature, keeping it under 176°C / 350°F when cooking greasy foods. Additionally, follow the Care and Maintenance instructions to clean the cooking components and remove any grease build-up.
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solisemmaSep 6, 2025
Why is the temperature flashing on the LCD screen of my Pit Boss PLATINUM KC COMBO PB1285KC?
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  Amanda MosleySep 6, 2025
  The flashing temperature on the LCD screen indicates that the grill temperature is below 65°C / 150°F. Check the hopper for sufficient fuel and ensure there isn't an obstruction in the feed system. Remove the pellets and follow the Care and Maintenance instructions. Check the grill temperature probe and clean it if dirty. Inspect the fire pot for ash build-up or obstructions, and clean if necessary. Ensure the fan is working properly and the air intake isn't blocked. Finally, check the auger motor to confirm it's rotating and there are no blockages in the auger tube.
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Christina SosaSep 8, 2025
What does ErH error code mean on my Pit Boss Grill?
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  Javier MartinezSep 8, 2025
  The ErH error code indicates that the unit has overheated, possibly due to a grease fire or excess fuel. To resolve this, press and hold the Power Button for 2 seconds to turn the unit off and allow the grill to cool. Then, follow the Care and Maintenance instructions. Remove the ashes and unburnt pellets from the burn pot and the bottom of the grill, and confirm the correct positioning of all component parts. Once cooled, press the Power Button to turn the unit on and select the desired temperature.
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William HernandezSep 12, 2025
What does Err error code with fan icon flashing mean on my Pit Boss PLATINUM KC COMBO PB1285KC?
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  William CunninghamSep 12, 2025
  The Err error code with the fan icon flashing indicates insufficient air intake for the fan or that the fan is not working properly. Check the fan to ensure it's working properly and that the air intake isn't blocked. Follow the Care and Maintenance instructions if the fan is dirty.