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Poly Calisto 3200 - User Manual

Poly Calisto 3200
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Calisto 3200/5200
Corded Speakerphone
User Guide
PLANTRONICS + POLYCOM. NOW TOGETHER AS
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Summary

Overview

Connect Speakerphone

Connection Methods

Connect speakerphone via USB cable to computer or 3.5mm cable to tablet/mobile for audio playback.

Daily Use

Power and Battery Status

Plug in USB/3.5mm cable. Indicator light. Battery status table for Calisto 5200 model.

Call Management

Answer/end calls with Call button. Mute/unmute microphones during calls using the Mute button.

Volume Control

Adjust audio volume using the volume up (+) and down (-) buttons.

Microsoft Teams Integration

Use the Teams button to interact with Microsoft Teams. Requires app installation.

Music Mode and Audio Mixing

Enter music mode by holding mute. Mix audio from USB/3.5mm connections for 3-way call effect.

Support

Summary

Overview

Connect Speakerphone

Connection Methods

Connect speakerphone via USB cable to computer or 3.5mm cable to tablet/mobile for audio playback.

Daily Use

Power and Battery Status

Plug in USB/3.5mm cable. Indicator light. Battery status table for Calisto 5200 model.

Call Management

Answer/end calls with Call button. Mute/unmute microphones during calls using the Mute button.

Volume Control

Adjust audio volume using the volume up (+) and down (-) buttons.

Microsoft Teams Integration

Use the Teams button to interact with Microsoft Teams. Requires app installation.

Music Mode and Audio Mixing

Enter music mode by holding mute. Mix audio from USB/3.5mm connections for 3-way call effect.

Support

Overview

The Plantronics Calisto 3200/5200 is a corded speakerphone designed for clear audio communication and music playback, offering versatile connectivity options for various devices. This device is engineered to provide a seamless audio experience, whether you're participating in a conference call, listening to music, or engaging in a 3-way call with mixed audio sources. Its user-friendly design and intuitive controls make it an accessible tool for both professional and personal use.

Function Description

The primary function of the Calisto 3200/5200 is to serve as an external speaker and microphone for your computer, tablet, or mobile phone. It enhances the audio quality of calls and music, providing a more immersive and clear sound experience compared to built-in device speakers and microphones. The speakerphone is equipped with a high-quality speaker and microphones that capture sound from all directions, making it suitable for group calls in a meeting room or for personal use in a home office.

For communication, the device allows users to answer and end calls with a dedicated button, ensuring quick and efficient call management. It also features a mute/unmute function, which is crucial for privacy and managing background noise during calls. The volume controls enable users to adjust the audio output to their preferred level, ensuring comfort and clarity.

The Calisto 5200 model, in particular, offers enhanced versatility with its 3.5mm cord, allowing direct connection to tablets and mobile phones. This expands its utility beyond computer-based communication, making it a truly portable and adaptable audio solution. The Calisto 3200 model, on the other hand, focuses on USB connectivity, primarily catering to computer users.

A notable feature for users of Microsoft Teams is the dedicated Teams button (available on Teams models only). This button allows for quick interaction with the Microsoft Teams application, streamlining workflows for users who frequently use this platform for communication and collaboration. This integration highlights the device's design with modern communication tools in mind.

Beyond communication, the speakerphone also functions as a high-quality audio output device for music. The Calisto 5200 model includes a "music mode" that optimizes audio settings for an enhanced listening experience. This dual functionality makes the device a comprehensive audio solution for both work and leisure.

The device also supports audio mixing, a sophisticated feature that allows users to combine audio from two different sources—a USB connection and a 3.5mm connection—into a single call. This is particularly useful for scenarios where a user might need to bring in audio from a separate device into an ongoing call, effectively creating a 3-way call experience.

Usage Features

The Calisto 3200/5200 is designed for ease of use, with straightforward connectivity and intuitive controls.

Connectivity:

  • USB Connection: Both models connect to a computer via a USB cable. This connection provides power to the Calisto 3200 and charges the Calisto 5200, while also transmitting audio. The indicator light on the speakerphone illuminates white when connected to a power supply, confirming its operational status.
  • 3.5mm Connection (Calisto 5200 only): The Calisto 5200 can also connect to tablets or mobile phones using a 3.5mm cable. This allows for direct audio input and output with mobile devices, offering greater flexibility for users on the go.

Call Management:

  • Answer/End Call Button: A dedicated button allows users to quickly answer incoming calls or end ongoing calls, simplifying call handling.
  • Mute/Unmute Button: During an active call, pressing the mute button silences the microphones, providing privacy and preventing unwanted background noise from being transmitted. This feature can be further managed through Plantronics Hub settings, allowing for customization of mute behavior.
  • Volume Control: The speakerphone features distinct volume up (+) and volume down (-) buttons, enabling precise adjustment of the audio output level for comfortable listening.

Specialized Features:

  • Microsoft Teams Button (Teams models only): For users with Teams models, a dedicated button facilitates interaction with the Microsoft Teams application. This requires the Microsoft Teams app to be installed on the connected device.
  • Music Mode (Calisto 5200 only): To optimize audio for music listening, users can activate music mode by pressing and holding the mute button for 4 seconds. This mode enhances the audio profile for a richer music experience. It's important to deactivate music mode by tapping the mute button before making or receiving calls to ensure optimal call performance.
  • Audio Mixing: This advanced feature allows for the simultaneous mixing of audio from a USB call and a 3.5mm call. To use this, one call must already be active, and the other connection is then plugged into a separate device. The audio from both sources will mix and sync, mimicking a 3-way call.

Power Management:

  • Calisto 3200: This model is powered directly via its USB connection to a computer. It does not have an internal battery.
  • Calisto 5200: This model features an internal battery, providing portability. When connected via USB, the battery charges. The device provides voice prompts for battery status ("Battery high," "Battery medium," "Battery low," "Battery critical") to keep users informed of the remaining talk time.
  • Manual Power On/Off: If the speakerphone does not automatically power on when plugged in, users can manually power it on by pressing and holding the call and mute buttons for 4 seconds. Repeating this action will power off the device.

Maintenance Features

The Plantronics Calisto 3200/5200 is designed for minimal maintenance, focusing on durability and reliable performance.

  • Firmware Updates: While not explicitly detailed in the provided manual excerpt, Plantronics devices typically support firmware updates through the Plantronics Hub software. These updates can improve performance, add new features, and resolve any potential issues, ensuring the device remains optimized over time.
  • Cleaning: The device's robust construction generally requires only light cleaning. A soft, dry cloth can be used to wipe down the exterior surfaces to remove dust and smudges. Care should be taken to avoid liquids near the speaker grille and button areas to prevent damage to internal components.
  • Cable Management: The integrated USB cord (and 3.5mm cord for Calisto 5200) is designed for convenience. Proper coiling and storage of the cables when not in use can help prevent tangles and damage, extending their lifespan.
  • Battery Care (Calisto 5200 only): For the Calisto 5200, maintaining the battery's health is important for prolonged portable use. While the device provides battery status indicators, it's generally good practice to avoid completely draining the battery frequently. Charging the device when convenient helps maintain battery longevity.
  • Troubleshooting: The manual provides basic troubleshooting guidance, such as manually powering on the device if it doesn't automatically activate. For more complex issues, users are directed to poly.com/support, indicating that comprehensive online resources are available for further assistance. This self-service support mechanism is a key maintenance feature, empowering users to resolve common problems independently.

In summary, the Plantronics Calisto 3200/5200 is a versatile and user-friendly corded speakerphone that excels in providing clear audio for communication and music. Its intuitive controls, flexible connectivity options (especially the Calisto 5200 with its 3.5mm jack and battery), and specialized features like the Teams button and audio mixing make it a powerful tool for modern work environments and personal use. With minimal maintenance requirements and robust support resources, it offers a reliable and high-quality audio experience.

Poly Calisto 3200 Specifications

General IconGeneral
Device TypeSpeakerphone
Microphone TypeOmnidirectional
Charging Time3 hours
Speaker Frequency Response100 Hz - 20 kHz
SpeakerYes
Noise ReductionYes
ConnectivityUSB, Bluetooth
CompatibilityPC, Mac, mobile devices

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