Poly CCX 505 - User Manual

CCX Series
Business Media Phones
with Teams
User Guide
24Q1

Poly CCX 505 Specifications

General

Brand	Poly
Model	CCX 505
Category	Telephone
Language	English

Summary

Getting Started with Poly CCX with Teams

Accessibility Features

Highlights features designed to accommodate users with disabilities.

Accessibility Features

Users Who Are Deaf or Hard of Hearing

Details accessibility features for users who are deaf or hard of hearing.

Users with Limited Mobility

Details accessibility features for users with limited mobility.

Users Who Are Blind, Have Low Vision, or Have Limited Vision

Signing In to and Locking Your Phone

Signing In to Your Phone

Instructions on how to sign into Microsoft Teams using your Microsoft account credentials.

Locking Your Phone

Steps to set a lock PIN for your phone to limit access and enhance security.

Sign In Using the Phones Local Interface

Sign In Using a Web Browser

Locking Your Phone

Set a Phone Lock PIN

Calling and Conferencing

Place a Call

Steps to initiate a voice call using the dialpad or by selecting a contact.

Call a Favorite Contact

Place an Emergency Call

Procedure for making an emergency call, even from a locked phone.

Join a Meeting

Instructions for joining a Microsoft Teams meeting directly from the Calendar screen.

Poly CCX with Teams Settings

Change the Phone Display Language

Headset Settings

Configure Hookswitch Mode

Enable Echo Cancellation

Enable Bluetooth

Connect a Bluetooth Headset

Connecting to a Wireless Network

Enable Wi-Fi

Connect to a Wireless Network

Connecting Your Phone to Your Computer with Better Together

Connect Your CCX Phone to Your Computer with Better Together

USB Audio Mode

Connect Your Phone to a Computer for USB Audio Mode

Computer and Cable Requirements

Enable Accessibility Options

Poly CCX EM60 expansion module

Poly CCX EM60 expansion module hardware

Poly CCX EM60 expansion module power limitations

Troubleshooting

View Device Information

How to access and view device information like IP address and firmware version.

Testing Phone Hardware

Perform diagnostic tests to troubleshoot hardware issues on your device.

Access Microsoft Teams Help

Enable Logging

Enable Screen Capture

Reboot the Phone

Procedure for rebooting the phone to resolve issues or assist troubleshooting.